So I am home for thanksgiving. And my parents told me they couldn't get online and they were plugged in directly to the modem. So after 3 hours I am at a loss. We have DSL, and PPPoE, both computers are setup to sign in and will when plugged directly into the modem, and router (Gigafast
E400-R) is set to PPPoE and has the user name and password. But neither computer is able to ...