Hello, running a CS1000s 4.5 with 1120E phones in the department in question. The supervisor asked to have some of the phone extensions of her staff appear on her phone/KEM so she can monitor who they are on the phone with internally and externally. So...I added a
DSP key to her phone along with all the appearances. When a call comes in on one of the lines she presses DSP and then the ringing ...