Thread: mobiles.co.uk passing the data to unsolicited third parties

The practice is standard for main mobile retailers now. Its part of your contract - they will sign up to insurance (usually with first month free) and the gadget helpline thing. Both can be cancelled by you. Plenty of threads on how to but basically Insurance - phone the insurance company TMTI - they (TMTI) are meant to send you your reference and then you can unsubscribe through their web site by entering the reference (or if you prefer...

"Looks like 0870 numbers are free on one of their packages, but without it you're just charged as if it was a local call." National rate actually. I dislike the way this company ignores it's own t&c regarding cashback contracts and reacts when criticised on this site, but in this instance I have to say that the gadget helpline and insurances are compulsory (sometimes it is possible to opt out at the point...

Hi, If you have their ADR details, please let me know them as when I asked for them (after having been on hold for an hour) they said they didn't have and ADR scheme! When I spoke to Carphone wearhouse they said that they should have, but didn't have the details! When I bought my phone they said there was a ?5 discount on the line rental, making it ?25 a month, when I phoned the network, they mentioned that I was on a bonus tarriff...

Try Saynoto0870.com The first company TMTI Gadget Support 08704296091 comes up as 0800 0493049, the second as 0800 0494000 So the longer they take to answer the phone, the more it costs them

Quote: Originally Posted by Minxie01 If you have their ADR details, please let me know them as when I asked for them (after having been on hold for an hour) they said they didn't have and ADR scheme! They were correct in telling you they don't have an ADR scheme. They (mobiles.co.uk) don't. If you feel you have been missold, this is Ofcom's advice: Quote: If the contract is sold through an independent retailer, the...

Hi, Minxie01 The same problem to me for their discount. I rang Comsumer Direct to complain this mis-selling. They promised me of further investigation and call me back when there is result. I think you can also rang them for the complains. The complain number of consumer direct 0845 4040506, there is no long waiting time. Quote: Originally Posted by Minxie01 Hi, If you have their ADR details, please let me know them as when I asked for them...

Quote: Originally Posted by Minxie01 Feel like I'm banging my head against a brick wall! Yes, I've used the SIM card but at the time I didn't know they'd given me a different tariff to the one I thought I was signing up too!! You're certainly not the only one, ive lost count of how many times ive had to repeat the same questions over and over again, and i'm still yet to receive a satisfactory response! Make sure...

Hi, it is quite clear when signing up to a contract that these 2 items are included. It is one of the few things where you can just cancel the direct debits for them and it won't affect your credit files. The last 4 contracts I have taken out have all had this included, however I cancel the direct debits as soon as they appear and don't leave so that I get the 3 months free insurance or whatever.

Hi All, I've just got a new contract with mobiles.co.uk, I think a part of Car Phone Warehouse, and stumped on a problem. Hidden away, in lengthy pages and/or t&c's they've subscribed me to two separate companies for insurance and gadget support! This was totally unsolicited and I've voiced my worry with them. They refuse to cancel these and tell me I must do it myself due to data protection! Hum!? they've...

Yeah, when I got my contract with them they signed me up with them for a free month too. It was stated clearly though. Also, I think 0845 and 0870 numbers are now free on BT (but don't quote me on that!) Anyway, just ring the two numbers they gave you to cancel (I canceled the day after to make sure I didn't get charged, and it literally took 2 minutes to cancel each) and that should be the end of it. You can also cancel the gadget...