Thread: itunes won't play digital copy dvds

sorry to post that i have now found and remedied the solution. like i said still pretty hopeless. thanks again for your time hp pavilion dv6 1209   Windows Vista   extended memory and additional external gear

Can you explain how you did this because like you i have tried pointing Quicktime at the relevant folders etc but just cant seem to work it out. Dell   Windows XP    

okay i found a solution that worked for me because the quicktimeone i didnt understan so what i did was this: First i opend iTunes and started playind the movie that wasnt working. Then there was no sound or picture as i expected so i went to the top left corner that says file,edit view etc. and i scroled over all of them and saw that on the advanced tab it had an option that says authorize video or whatever but i know it sayd authorize. then...

I wish someone would answer this. I'm having the same problem. 2 digital copies loaded onto iTunes but the screen is blank and no sound. The length and file size are good and the movie even scrolls through the chapters. What gives? I'm a 10 year user of Blackberry who just switched over to the iPhone and I'm ready to chunk it in a nearby lake. iTunes tries to control every content on my PC... and now it won't even work....

Hey guys, had the same problem with my digital copy's. The easiest way to solve the grey screen problem is to go into your itunes store settings, then deauthorize the computer you are using. Then reauthorize your computer. As soon as you reauthorize the movie should start playing with sound and picture. IMAC   Mac OS X (10.6)    

i'm having the same problem with both of my redeemed digital copies of juno and nick & norah's infinite playlist. my screen is grey however. and it lies and says it's on my touch but when i click play it tells me it can't on itunes and on my ipod. what. gives. helpppp. :(:(

I recently bought UP by Disney Paxar with the digital copy. I just downloaded the digital copy but when I tried to play it itunes, there was no audio/video. The title screen will pop up along with the chapters, time, volume, etc. but there was just a grey screen playing nothing. I checked out these forums and found that there was a solution involving quicktime. The quicktime solution did not work so I kep on searching. There was a guy who...

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I LOVE YOU All the stuff before you didn't make a jot of difference and then you came along with your simple DEAUTHORIZE / AUTHORISE trick and bingo - UP ! up up and away. thanks macbook pro 13      

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