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Thread: iPlayer Won't Play BBC Listen Again on QNAP

Started 1 month, 3 weeks ago by majones
I have a QNAP TS-119 running Squeezebox Server 7.4.0 with SSOTS 4.1. iPlayer plays BBC live streams fine but not BBC Listen Again streams. The server log errors are as follows: 0019: [09-10-31 00:29:43.4063] Slim::Utils::Misc::msg (1165) Warning:[00:29:43.4000] 'apps/bbc/index.html' is not the same as '(?-xism:apps/bbc/index.html)' at /share/HDA_DATA/.qpkg/SSOTS/var/home/SqueezeboxSer ver/...
Site: Slim Devices : Community : Forums  Slim Devices : Community : Forums - site profile
Forum: 3rd Party Plugins  3rd Party Plugins - forum profile
Total authors: 22 authors
Total thread posts: 118 posts
Thread activity: no new posts during last week
Domain info for: slimdevices.com

Other posts in this thread:

bpa replied 1 month, 3 weeks ago
As a test of QNAP capability - can you play this stream http://www.somafm.com/illstreet48.pls If it doesn't play then workarounds may be needed. Are you in the UK ? It affects what workaround are feasible.

majones replied 1 month, 3 weeks ago
Yes, that plays fine. I am in the UK. I see that this issue (no connection to Listen Again) has been raised in another post addressing wider issues, but it may help to distinguish this as a QNAP/NAS issue. I don't think it's the processor capability of my QNAP, because I've got the fast TS-119 processor. Thanks in advance for your help, bpa.

bpa replied 1 month, 3 weeks ago
Quote: the fast TS-119 processor. Speed is relative - 500MHz and no FPU is not fast when decoding and re-encoding. Do you have AAC->MP3 and AAC->Flac disabled ? Since you are in the UK - the AAC streams you get are 128k. Are there any error message in the log. There is a peculiar problem since Sunday with AAC streams in the UK - it looks ...

majones replied 1 month, 3 weeks ago
Thanks for the help, bpa. I see that you are one of the gurus of iPlayer/AlienBBC, so I am honoured to have your attention! I have disabled AAC>MP3 and AAC>Flac = no change. I have disabled iPlayer AAC = no change. The Squeezebox Server web page indicates that BBC Listen Again programmes are actually playing (ie played time and remaining time are shown), although there is no sound. I ...

bpa replied 1 month, 3 weeks ago
I think the line 131 error is not significant as it emanates from the Radiofeeds App and the BBC App - neither of which are related to the BBCiPlayer plugin. The Apps are supplied as part of SBS by Logitech. The BBCiPlayer plugin is a 3rd party plugin and not an App. The BBCiPlayer problem is affecting many QNAP users who are using SSOTS so it is not clear where the problem is originating....

majones replied 1 month, 3 weeks ago
Hi bpa, With the logging parameters set as you requested, I'm getting the following endlessly when playing Listen Again: 0261: [09-11-03 10:40:20.4635] Slim::Player::Player::_buffering (1135) Buffering... 0 / 20480 0260: [09-11-03 10:40:20.1534] Slim::Player::Player::_buffering (1135) Buffering... 0 / 20480 0259: [09-11-03 10:40:19.8350] Slim::Player::Player::_buffering (1135) ...

majones majones is offline Junior Member replied 1 month, 3 weeks ago
Hi bpa, With the logging parameters set as you requested, I'm getting the following endlessly when playing Listen Again: 0261: [09-11-03 10:40:20.4635] Slim::Player::Player::_buffering (1135) Buffering... 0 / 20480 0260: [09-11-03 10:40:20.1534] Slim::Player::Player::_buffering (1135) Buffering... 0 / 20480 0259: [09-11-03 10:40:19.8350] Slim::Player::Player::_buffering (1135) ...

bpa replied 1 month, 3 weeks ago
It doesn't go on endlessly - how it starts and ends are important. Can you copy the log message into a text file from the time you press "play" (note the time whn you do it ) until about 1 minute later. Don't edit the messages logged. Attach the text file to a post - if necessary zip the text file first.

bpa bpa is offline Senior Member replied 1 month, 3 weeks ago
It doesn't go on endlessly - how it starts and ends are important. Can you copy the log message into a text file from the time you press "play" (note the time whn you do it ) until about 1 minute later. Don't edit the messages logged. Attach the text file to a post - if necessary zip the text file first.

majones replied 1 month, 3 weeks ago
OK, bpa. I think I've captured all the info that you requested. Let me know if you want more.

 

Top contributing authors

Name
Posts
majones
27
user's latest post:
iPlayer Won't Play BBC...
Published (2009-11-23 09:48:00)
Quote: Originally Posted by Triode I've updated the main BBCiPlayer version to include the workaround in the RTMP.pm file, so you should not need to install this manually now - just install 0.9h and it should work on the problem architecture. I have updated to 0.9h on my previously problematic QNAP, and the Listen Again functionality works. Again, many thanks to Triode and bpa for their time and effort to get this fixed.
bpa
26
user's latest post:
iPlayer Won't Play BBC...
Published (2009-11-21 10:44:00)
It is interesting to note the AACplus at 48k has a higher CPU load than 128k AAC. It looks like the psychoacoustic additions of AACplus are processor intensive. I had assumed the slower speed link would be less of a system load than a higher speed link.
Triode
13
user's latest post:
iPlayer Won't Play BBC...
Published (2009-11-27 12:46:00)
Quote: Originally Posted by flipflip 7.4.1 != 7.4-trunk Let's see what we find in the tarball of the next stable release (7.4.2). I wouldn't be convinced there will be a 7.4.2 as development has moved to 7.5 and it depends on the number of bugs found in 7.4.x. It does seem well known that fixed point faad uses lower cpu on these devices so I would recommend including a fixed point version in the builds. It seems to be dependant on...
bpa Senior Member
10
user's latest post:
iPlayer Won't Play BBC...
Published (2009-11-21 10:44:00)
It is interesting to note the AACplus at 48k has a higher CPU load than 128k AAC. It looks like the psychoacoustic additions of AACplus are processor intensive. I had assumed the slower speed link would be less of a system load than a higher speed link.
MunichMelly
6
user's latest post:
iPlayer Won't Play BBC...
Published (2009-11-28 07:51:00)
Quote: Originally Posted by Triode For people having a problem with NAS cpu load, try the latest iPlayer (0.9j) plugin and set the "prefer wma" preference on the settings page. Brilliant. I can also now listen to BBC outside the UK using iPlayer on the QNAP without rebuffering. Thanks for this simple solution.
bpa bpa is offline Senior Member
5
user's latest post:
iPlayer Won't Play BBC...
Published (2009-11-18 15:27:00)
It's definitely using faad - you just have to find it. Enable logging with os.paths set to DEBUG and also set player.source to DEBUG and then try to play an AAC file or stream. Check the log for faad - there should be one line where a full command line with path to faad is shown.
flipflip
5
user's latest post:
iPlayer Won't Play BBC...
Published (2009-11-27 09:19:00)
Quote: Originally Posted by Parky Hmm - that's a bit strange. Looking at the SVN repository it builds it with -DFIXED_POINT in the buildme-crosstool.sh script but doesn't with buildme-linux.sh which suggests the ARM builds are now being done natively? I'd really recommend building/delivering a fixed-point version for ARM, I'd even be willing to put my copy on a server somewhere but know that many people would be wary of an...
majones Junior Member
4
user's latest post:
iPlayer Won't Play BBC...
Published (2009-11-04 04:34:00)
bpa, Here's the log you requested with AAC enabled under the iPlayer settings. Thanks for your help. 5.29980882362664e-315 does seem to be a very odd but remarkably precise number for streamId! I googled it and it does pop-up quite often, so it probably has significance to those in the know.
MunichMelly MunichMelly is...
3
user's latest post:
iPlayer Won't Play BBC...
Published (2009-11-18 15:08:00)
Quote: Originally Posted by bpa It's possible SSOTS has set up AAC decoding to use something else. Confirm by looking at WebUI/Settings/Advanced/Filetypes/AAC Settings there are as follows: AAC AAC Native AAC FLAC faad/flac AAC MP3 faad/lame AAC PCM faad Is there any logging I can do to confirm what's happening? By the way, if I use the Logitech BBC app (under MyApps) then I can listen to live BBC streams without problems (but...
MunichMelly Junior Member
3
user's latest post:
iPlayer Won't Play BBC...
Published (2009-11-28 07:51:00)
Quote: Originally Posted by Triode For people having a problem with NAS cpu load, try the latest iPlayer (0.9j) plugin and set the "prefer wma" preference on the settings page. Brilliant. I can also now listen to BBC outside the UK using iPlayer on the QNAP without rebuffering. Thanks for this simple solution.

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