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Thread: hunt groups.
Started 1 month, 3 weeks ago by ziasunbird
I want to setup a rollover (hunt group) to start at extention 8901 to go to 8902 and to end up at 8903 when it hits this extension I want it to go to voice mail. I am tring to to do this using the 3904 phones is this possible. I have been able to hunt to each of these extentions but have not been able to get it to go to voice mail it just continues to ring on the last extention.
Site: Tek-Tips Forums  Tek-Tips Forums - site profile
Forum: Nortel: Meridian systems  Nortel: Meridian systems - forum profile
Total authors: 6 authors
Total thread posts: 12 posts
Thread activity: no new posts during last week
Domain info for: tek-tips.com

Other posts in this thread:

lopeztcom replied 1 month, 3 weeks ago
Are you wanting X8901 to go to vmail?
Size: 92 bytes
Customize:  Customize "<b>Reply 1</b>: hunt groups. :: Nortel: Meridian systems :: Tek-Tips Forums"

ziasunbird replied 1 month, 3 weeks ago
Yes that is correct. Thanks
Size: 102 bytes
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lopeztcom replied 1 month, 3 weeks ago
probably the best thing to do is put an SCR appearance of X8901 on the other two sets and program X8901 to hunt and fdn to vmail. I don't think you can get the hunt passed the 3rd set. I know you can get it passed the second set, but you would need to build a 500 set for X8901 as well and then you burn up a port. Also depending on the number of rings, I would bet most folks would hang up after ...
Size: 469 bytes
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Gibblett replied 1 month, 3 weeks ago
build a hunt group with the first member being x8901 member 2 is x8902 member 3 is x8903 then member 4 should be your VMail access number e.g x7000 build a mailbox with number 8901, use linear not rrb point calls to the PLDN of the hunt group and if the call is not answered by 8901,8902,8903 it will go to mailbox 3901 that will work
Size: 414 bytes
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Gibblett replied 1 month, 3 weeks ago
ooops the mailbox number should be the same as the PLDN sorry....
Size: 132 bytes
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ziasunbird replied 1 month, 3 weeks ago
I still am having issue getting the final hunt to pick up the voice mail. Would you please look at this and see if you can find the problem in my programing? *** REQ: PRT TYPE: 3904 TN 004 0 13 04 DATE PAGE DES DES PO TN 004 0 13 04 TYPE 3904 CDEN 8D CTYP XDLC CUST 0 FDN 8688 TGAR 1 LDN NO NCOS 4 SGRP 0 RNPG 6 SCI 0 SSU 0000 LNRS 16 XLST...
Size: 12 kb
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Reusser replied 1 month, 3 weeks ago
Not sure what those TNs are - none are the 8901 thru 8903 anyway I also think what you are talking about is FDN (forward no answer) not Hunt (forward on busy). if you are hearing ring that is not a hunt condition. you can hunt to many locations but can only FDN to 2 and after 1 second set needs SFA in CLS (second forward allowed) So in short, 8901 could Hunt to 8902 which could hunt to ...
Size: 731 bytes
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DFKSydney replied 1 month, 3 weeks ago
When you have a hunt group, the hunt takes precedence over extension hunt / forward programming (so set based programming is not valid for a PLDN initiated call). Thus you would need : PLDN = ABCD LSNO = xyz TYPE = LIN 0 8901 1 8902 2 8903 3 VM CDN/ACD This scenario ONLY works for linear hunting, not round robin. It also relies on the correct mailbox number. Good Luck The process is then...
Size: 782 bytes
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ziasunbird replied 1 month, 3 weeks ago
So there is no way I can accomplish the task that I need to get done? If there is some other way to get this done please give me an example I am very new to this and need some extra help. Thanks.
Size: 256 bytes
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Reusser replied 1 month, 3 weeks ago
Add a MCR key to each of the phones - It will ring on all 3 phones and anyone of the 3 could answer. If not answered can be set to follow FDN to voice mail.
Size: 223 bytes
Customize:  Customize "<b>Reply 10</b>: hunt groups. :: Nortel: Meridian systems :: Tek-Tips Forums"

 

Top contributing authors

Name
Posts
ziasunbird
4
user's latest post:
hunt groups.
Published (2009-11-10 18:13:00)
So there is no way I can accomplish the task that I need to get done? If there is some other way to get this done please give me an example I am very new to this and need some extra help. Thanks.
lopeztcom
2
user's latest post:
hunt groups.
Published (2009-11-09 22:53:00)
probably the best thing to do is put an SCR appearance of X8901 on the other two sets and program X8901 to hunt and fdn to vmail. I don't think you can get the hunt passed the 3rd set. I know you can get it passed the second set, but you would need to build a 500 set for X8901 as well and then you burn up a port. Also depending on the number of rings, I would bet most folks would hang up after (4) to (5) rings.
Gibblett
2
user's latest post:
hunt groups.
Published (2009-11-10 09:04:00)
ooops the mailbox number should be the same as the PLDN sorry.... &nbsp;
Reusser
2
user's latest post:
hunt groups.
Published (2009-11-11 13:57:00)
Add a MCR key to each of the phones - It will ring on all 3 phones and anyone of the 3 could answer. If not answered can be set to follow FDN to voice mail. &nbsp;
DFKSydney
1
user's latest post:
hunt groups.
Published (2009-11-10 18:02:00)
When you have a hunt group, the hunt takes precedence over extension hunt / forward programming (so set based programming is not valid for a PLDN initiated call). Thus you would need : PLDN = ABCD LSNO = xyz TYPE = LIN 0 8901 1 8902 2 8903 3 VM CDN/ACD This scenario ONLY works for linear hunting, not round robin. It also relies on the correct mailbox number. Good Luck The process is then that a call to the PLDN will always go to memb 0 (8901)...
hebegb41
1
user's latest post:
hunt groups.
Published (2009-11-11 19:40:00)
I agree with the earlier post, Most callers will simply hang up after 5 or 6 rings so "forwarding" to a 3rd phone is reeeealy sketchy. Use the MCR key function and forward it to a VM box after 4 rings and be done with it.&nbsp;&nbsp;

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