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Thread: excel mobile encrypts file. - Software - Palm Support Community

Started 1 month, 1 week ago by Bister
Hi, I am new here, I  have a Treo Pro with Windows Mobile 6.1 with Excel Mobile on it.  I have a speadsheet in there I need to transfer to my computer, I have gotten it transfered 2 times(sync & emailed), but once it gets to my laptop, the file is encrypted....help.  Any suggestions would be welcome.
Site: Palm Community Help Forums   Palm Community Help Forums  - site profile
Forum: Software  Software - forum profile
Total authors: 2 authors
Total thread posts: 6 posts
Thread activity: no new posts during last week
Domain info for: palm.com

Other posts in this thread:

thepoeta15 replied 1 month ago
Are you files being placed on the storage card? If so do you have this setting checked? Start-->Settings-->System-->Encryption-->Encrypt files when placed on a storage card  

Bister replied 1 month ago
I just checked that and it is not checked.   I worked around it by emailing a blank excel file to the phone and use it, but that is kinda defeating the purpose of buying this phone if I have to use work arounds.   Thanks.

thepoeta15 replied 1 month ago
Is the file edit on a computer or other device than this Treo Pro? The reason I ask I created a new item on a Treo Pro here and was able to edit on the Computer. It could be that the files you are using are encrypted files but only those. If it is any new do you save it to your storage card or to the main memory? If it either one or just to the storage card it could be that the OS is ...

Bister replied 1 month ago
I tried sending the file to another computer I have and it looks like it is acer eSecurity that is blocking it.  It worked fine on the other computer, sorry to bother you folks.   I am now having trouble with no ringer .....have my dealer working with tech on that one.... Thanks.

thepoeta15 replied 1 month ago
No problem, if you need to troubleshoot that issue please post another thread and I'm sure that I or someone else on our forum will look into the issue further with you.

 

Top contributing authors

Name
Posts
Bister
3
user's latest post:
excel mobile encrypts file. -...
Published (2009-11-04 12:48:00)
I tried sending the file to another computer I have and it looks like it is acer eSecurity that is blocking it.  It worked fine on the other computer, sorry to bother you folks.   I am now having trouble with no ringer .....have my dealer working with tech on that one.... Thanks.
thepoeta15
3
user's latest post:
excel mobile encrypts file. -...
Published (2009-11-04 13:06:00)
No problem, if you need to troubleshoot that issue please post another thread and I'm sure that I or someone else on our forum will look into the issue further with you.  

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