Thread: excel mobile encrypts file. - Software - Palm Support Community

Are you files being placed on the storage card? If so do you have this setting checked? Start-->Settings-->System-->Encryption-->Encrypt files when placed on a storage card  

I just checked that and it is not checked.   I worked around it by emailing a blank excel file to the phone and use it, but that is kinda defeating the purpose of buying this phone if I have to use work arounds.   Thanks.

Is the file edit on a computer or other device than this Treo Pro? The reason I ask I created a new item on a Treo Pro here and was able to edit on the Computer. It could be that the files you are using are encrypted files but only those. If it is any new do you save it to your storage card or to the main memory? If it either one or just to the storage card it could be that the OS is ...

I tried sending the file to another computer I have and it looks like it is acer eSecurity that is blocking it.  It worked fine on the other computer, sorry to bother you folks.   I am now having trouble with no ringer .....have my dealer working with tech on that one.... Thanks.

No problem, if you need to troubleshoot that issue please post another thread and I'm sure that I or someone else on our forum will look into the issue further with you.