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Thread: avp.exe - Application Error

Started 1 month, 2 weeks ago by siewchin22
KIS 2009 (8.0.0.506) works great for about a month. then 2 days ago, when i start the pc, an error message appeared. It says: The instruction at "0x6e526a86" referenced memory at "0x00000000".The memory could not be read". Click on OK to terminate the program. Click on Cancel to debug the program. I clicked OK. After that, the message "Kaspersky Anti-Virus has encountered a problem ...
Site: Kaspersky Labs Forum  Kaspersky Labs Forum - site profile
Forum: Protection for Home Users  Protection for Home Users - forum profile
Total authors: 3 authors
Total thread posts: 5 posts
Thread activity: no new posts during last week
Domain info for: kaspersky.com

Other posts in this thread:

antikythera replied 1 month, 2 weeks ago
try the newer 8.0.0.523. uninstall the existing version (make sure to keep activation data) then reboot. install the new version which you can obtain from http://www.kaspersky.com/productupdates -------------------- Shuttle ST20G5: KAV 2010 (9.0.0.736), MS Windows 7 Ultimate x64, Athlon X2 4400+, 2GB DDR400 Wastus F3Sr: KAV 2010 (9.0.0.736) MS Windows ...

siewchin22 replied 1 month, 2 weeks ago
QUOTE(antikythera @ 7.11.2009 23:53) try the newer 8.0.0.523. uninstall the existing version (make sure to keep activation data) then reboot. install the new version which you can obtain from http://www.kaspersky.com/productupdates hi there. thanks for your reply. i did as what you've suggested. even though it's now version 8.0.0.523 but it's still the same. the error ...

richbuff replied 1 month, 2 weeks ago
Please clean install current version 2010 build .736. Instructions are located in the third Important topic. If still no go after that, please post your getsysteminfo report link, instructions are located in the fifth Important topic.

siewchin22 replied 1 month, 2 weeks ago
QUOTE(richbuff @ 8.11.2009 13:07) Please clean install current version 2010 build .736. Instructions are located in the third Important topic. If still no go after that, please post your getsysteminfo report link, instructions are located in the fifth Important topic. thanks so much. after upgrading to KIS 2010, everything (so far) is back to normal. i'm so happy...

 

Top contributing authors

Name
Posts
siewchin22
3
user's latest post:
avp.exe - Application Error
Published (2009-11-08 16:35:00)
QUOTE(richbuff @ 8.11.2009 13:07) Please clean install current version 2010 build .736. Instructions are located in the third Important topic. If still no go after that, please post your getsysteminfo report link, instructions are located in the fifth Important topic. thanks so much. after upgrading to KIS 2010, everything (so far) is back to normal. i'm so happy
richbuff
2
user's latest post:
avp.exe - Application Error
Published (2009-11-08 08:07:00)
Please clean install current version 2010 build .736. Instructions are located in the third Important topic. If still no go after that, please post your getsysteminfo report link, instructions are located in the fifth Important topic. -------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
antikythera
1
user's latest post:
avp.exe - Application Error
Published (2009-11-07 18:53:00)
try the newer 8.0.0.523. uninstall the existing version (make sure to keep activation data) then reboot. install the new version which you can obtain from http://www.kaspersky.com/productupdates -------------------- Shuttle ST20G5: KAV 2010 (9.0.0.736), MS Windows 7 Ultimate x64, Athlon X2 4400+, 2GB DDR400 Wastus F3Sr: KAV 2010 (9.0.0.736) MS Windows 7 Pro x64, Core 2 Duo T7250, 4Gb DDR2800 ASRock K8N-F6P VSTA: KAV 2010 (9.0.0.736) MS...

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