Thread: XPS 9000 and XPS 8000 delivery delay issues

Just received a call from Dell regarding my complaint with the BBB.. It was an interesting call and I did find out that the complaint was what finally made them jump and ship my order to me..  They apologized over and over and took my comments as suggestions to help and improve their ordering process (I almost laughed out loud when he told me that).. Anyway, bottom line is, I shouldn't have to go and complain to receive...

OspTelco thats a shame. Thats a long wait:O where is his computer Dell? Do you guys hire, I may be able to assemble my own PC in Dell?   Moderator, when are you going to stop deleting usfull posts?

On 12/11 I received my new EDD of 1/5/10.  I never received an email when it updated to the 12/24 EDD, it just showed up on the order status.

Storm75: I am another XPS 8000 delay victim and I described my issues in an ealier post.  Trying to avoid the old Ford vs. Chevy argument, but my new HP Pavilion Elite e9270f is also well assembled, light and runs incredibly quiet.  And it arrived about 26 hours after I ordered it online from HPDirect.  When I checked last evening their Web site was now showing "out of stock" for this...

I subscribed to this thread and now I'm stuck!   Heres my two cents.  If you guys read all the posts on here you'll see my story.  I canceled my order.   Anyway in my opinion Dell is delaying the orders on certain deals they made hoping the consumer will cancel.  I got an I7 with 8gb, 240 video card, and monitor for arounf 1050$..  Thats an incredible deal.  You know the...

n2speed125: I guess I'm just angry and trying to figure out why the delay.. I ordered my system thinking I would have it before Christmas since I'll be off work for two weeks and without a computer at home, it's gonna be a looooong two weeks..   Ya, that really does bite.  I'm sorry to hear.  Hope your wait isn't too long.

LaruscoB: nicoledi4ne: Just received my 3 packages not even two minutes ago. I think Dell is shaping up considering the delay emails I received. To the others who had theirs updated- any news from Fedex? Why 3 packages? Monitor, CPU and Keyboard?     Yes, yes, and no - Speakers. The monitor is ok...the colors are completely off compared to everything I've used. Trying to get them to match.

Unsubscribe.  :)

djpault666: ok this is an update from a day or two ago when i posted. i think all the calling and talking to a supevisor and sending numerous emails helped. as its say my xps 9000 has shipped and say the same thing in the four places you can check your status. they also have a hold on my $ now so it must have shipped. im not gonna hold my breath till i recieve my tracking number..seems like all the dates have been pushed earlier on their...

i cancelled my order last week, despite having a EDD on 21 Dec 09. I still glad that i made tat choice, cos it might be shifted again. Am reading the post with a new pc which i got from newgg equivalent. (am from singapore). The whole system cost 10% more than what i have paid for xp9000. but the specs was much better, i950, ati 5850. 6 G 1600 ram, coolermaster chasis, however, i still got my monitor from dell (cos they still produce a better...