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Thread: What's happening to Entanet?
Started 2 months, 2 weeks ago by PokerPlayer
Not very often you'll hear me moaning, in fact it's around 2 years since i last posted on here... I'm with UKFSN and have been on there upto 8meg package for several years. My connection has always been solid and reliable and very rarely did speeds drop below 5500Kbps. My router has always sync'd at >8000Kbps and very rarely disconnected. For at least a week now, my download speeds have...
Site: ISPreview.co.uk Forum  ISPreview.co.uk Forum - site profile
Forum: ISP Complaints & Problems  ISP Complaints & Problems - forum profile
Total authors: 4 authors
Total thread posts: 16 posts
Thread activity: no new posts during last week
Domain info for: ispreview.co.uk

Other posts in this thread:

LeeH replied 2 months, 2 weeks ago
It might be worth running a BT speedtest and posting the results of what your IP profile etc is
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PokerPlayer replied 2 months, 2 weeks ago
Download speed achieved during the test was - 296 Kbps For your connection, the acceptable range of speeds is 600-7150 Kbps. Additional Information: Your DSL Connection Rate :8064 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 6000 Kbps
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LeeH replied 2 months, 2 weeks ago
That is quite poor and was that done this morning? if you can follow the instrustions to do the tap 2 and 3 it will give you more info on where the bottle neck is, if the speeds are below 600kbps on the tap 3 test then you do have grounds to raise a fault to BT. There has been a lot of Microsoft updates last couple of days.
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PokerPlayer replied 2 months, 2 weeks ago
Quote: Originally Posted by LeeH That is quite poor and was that done this morning? if you can follow the instrustions to do the tap 2 and 3 it will give you more info on where the bottle neck is, if the speeds are below 600kbps on the tap 3 test then you do have grounds to raise a fault to BT. There has been a lot of Microsoft ...
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LeeH replied 2 months, 2 weeks ago
There is a test speedtest server but I cant remember the details for it which would take you straight to tap 3, it will be others downloading the updates which is making the back haul more congested than normal.
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PokerPlayer replied 2 months, 2 weeks ago
Have just gone through the test procedure again: Download speed achieved during the test was - 240 Kbps For your connection, the acceptable range of speeds is 600-7150 Kbps. Additional Information: Your DSL Connection Rate :8064 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 6000 Kbps Still unable to run the tap 3 test, the url for which is: Code:...
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Mark.J replied 2 months, 2 weeks ago
That is into fault territory and I've seen similar complaints about poor speeds from Entanet related ISPs over the past month. Let us know what the ISP tells you because I'm seeing this same drop on connections belonging to friends who are also on Entanet based providers and they're not in your area.
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PokerPlayer replied 2 months, 2 weeks ago
Quote: Originally Posted by Mark.J Let us know what the ISP tells you Sure will. Am still waiting for UKFSN to respond. When i have contacted them in the past, i have always had hand written replies with about 20 mins. Have been waiting since yesterday and all i have is an automated response asking me to do the BT ...
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LeeH replied 2 months, 2 weeks ago
Some of the links look like they are getting a bit full http://noc.enta.net/ipsc-interconnect-status/
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PokerPlayer replied 2 months, 2 weeks ago
Yes, Birmingham node is on 95% load at time of posting. Still no response from UKFSN. After several years of excellent service, i'm starting to think that it's time to start looking elsewhere...
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Top contributing authors

Name
Posts
PokerPlayer
8
user's latest post:
What's happening to...
Published (2009-10-24 15:46:00)
Update... Still no reply from UKFSN &quot;support&quot;, i even checked my Google spam box just in case, but nothing. This morning (saturday), my internet was noticably faster. Did a speed test and am now back up around the 7Mb mark i was previously getting. Checked Entanet's status page and the Birmingham node is still showing red, so not sure what has changed. The fact still remains that my service has been crap for several...
LeeH
4
user's latest post:
What's happening to Entanet?
Published (2009-10-16 15:10:00)
Some of the links look like they are getting a bit full http://noc.enta.net/ipsc-interconnect-status/
XILO-Matt
2
user's latest post:
What's happening to...
Published (2009-10-17 13:32:00)
Quote: Originally Posted by PokerPlayer Even so, if it turns out to be another case of slamming, then i can simply move on after a month... We certainly won't slam your line... it's a shared LLU product - so you retain your line with your current voice provider. You'll need a MAC to migrate but it's a one month contract with one months notice to cancel/migrate Matt
Mark.J
2
user's latest post:
What's happening to...
Published (2009-10-17 08:56:00)
That's definitely too much load, ideally even when busy you want some more overhead in capacity to manage unusual peaks. I expect the situation will improve with BT's WBC price drop but Entanet could do with at least acknowledging that there is a problem in some areas.

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