Thread: Well, it was bound to happen (Ebay complication)

Thankfully I've only had to deal with honest sellers so far (*). Previously I've received a damaged item and the seller sent me a replacement and asked me to keep the damaged (but patchable) item. It's those positive experiences that has kept me going back to Ebay all those years. (*) Well, there is one item I've never received. It was a low value USB cable I was too busy to chase up. Still, the seller left me a positive...

Originally Posted by TooNice Thanks. Is the seller still bound to the DSR if it is a crossborder transaction? The item was listed on Ebay.co.uk, but the item, and I rather suspect the seller isn't. Hmmm. In theory, I'd say yes, since the transaction was done via ebay UK and therefore bound by their rules. But if its a trader that's not based in the UK, I'd guess that whatever the theoretical legal position, enforcing it...

wait 24hours then another little nudge? After a further 24hrs I would threaten dispute. They should get back to you; Its horrible being in this situation as no-one likes waiting. BTW paypal has good protection so you should be covered but I hope for your sake you have more to eat than just rice though!

Originally Posted by TooNice It's a fancy Japanese one It was sent by Parcel Force (as requested by the seller). I forgot the weight of the box (not that heavy - maybe 6.5kg?), but I was also surprised by the cost. So much that I went home and emailed the seller to confirm that I am going to be refunded on that. Wow.. that's expensive for a 6 kilo parcel. I was imagining an industrial rice cooker the size of a washing machine or...

Should be fine, if in doubt, cover in brown paper, cheap enough.

i ship lots of other shipping companies stuff via city link so i doubt RM will have a problem.

You can get it in Wilkinson for 67p for quite a large roll.

congrats on getting it sorted, my experiences haven't always ended so well lol