I am going to tell you why WebT Hosting is a pathetic hosting company:
* They have horrible customer service and never give you a straight answer
* They claim to have 99 uptime but that is only the servers for webthosting.com. They host their other sites on different servers and my site has been down constantly while webthosting.com has been fine. I would say less that 85% uptime.
* Most...
Awkward, I do not agree with them saying:
Quote:
"If I ask you what did you eat in the last 2 months it will be a similar question"
I would say they need to improve on the quality of their messages and give better and elaborated answers, Do they not have an uptime service to track their uptime and downtime or logs for updates...
Quote:
Originally Posted by nokiaman1
I am going to tell you why WebT Hosting is a pathetic hosting company:
* They have horrible customer service and never give you a straight answer
* They claim to have 99 uptime but that is only the servers for webthosting.com. They host their other sites on different ...
Quote:
Originally Posted by nokiaman1
I am going to tell you why WebT Hosting is a pathetic hosting company:
* They have horrible customer service and never give you a straight answer
* They claim to have 99 uptime but that is only the servers for webthosting.com. They host their other sites on different servers and my site has ...
There us the rich choice of the web hosting companies and I suppose everyminute you can just move to another host. If you can't stand the web hosting service you are with. Why don't move to another one?
Quote:
* I lost over $400 dollars in potential business because their server gave my members a 500 error when they wanted to register or donate.
As their support service is unsatisfactory to you and you have lost much money already,why not try to move to another one?
complaint only if you still want to stay with them and just ...
They don't come across as very professional, but then again you didn't exactly start the ticket off with a polite question...
I think i like their "99% Satisfaction" slogan! Guess you are experiencing the 1% of unsatisfaction!
Backup, packup and move host - don't pay a company that is not bothered whether you stay or not.
C.
I put in a sales ticket a few days ago as I like their package, but wanted to confirm a few things. I haven't heard from them since, so I wouldn't go with them as I need fast support.
Quote:
Originally Posted by Carl Bembridge
They don't come across as very professional, but then again you didn't exactly start the ticket off with a polite question...
I think i like their "99% Satisfaction" slogan! Guess you are experiencing the 1% of unsatisfaction!
Backup, packup and move host - don't ...
Quote:
Originally Posted by Carl Bembridge
They don't come across as very professional, but then again you didn't exactly start the ticket off with a polite question...
I think i like their "99% Satisfaction" slogan! Guess you are experiencing the 1% of unsatisfaction!
Backup, packup and move host - don't pay a company that ...
Quote: Originally Posted by spyece Yes, WebTHosting Support is terrible, the only good rather best host i found so far is iweb hosting, they really have 100% uptime and kickass customer support, i love iweb but they dont allow sites like Flickpool.com on their shared server no shared hosting can have 100% uptime.
I would imagine it is time this thread was closed. - I think there has been enough bickering about WebT, As much as I could complain, Their is really no point.
Quote: Originally Posted by bentink no shared hosting can have 100% uptime. http://www.webthosting.com/webthosting.php With WebT Hosting you can depend on: Highest Customer Service Latest Advancements in Hosting Technology Maximum Guaranteed Uptime Advanced Features Powerful and Reliable Equipment A Fair Price Solid and Honest Business I'm pretty sure MAXIMUM GUARANTEED UPTIME is 100%.
http://www.webthosting.com/hosting_testimonials.php Check this out for a great customer support testimonial!!! particularly Perfection and commitment to support as usual --Michael
Quote: Originally Posted by ATH-Sean To me it still seems as if you are offering assistance in a fluff sort of way... Why can't you help via the main board like everyone else? because if i had said that in the main forums then it would be taken exactly the way you have taken it which is not how it was meant at all. I was also trying to give the OP some help outside of the main forum so that they could move on quietly from what has...
Quote: Originally Posted by AveUgotaWkdSide I put in a sales ticket a few days ago as I like their package, but wanted to confirm a few things. I haven't heard from them since, so I wouldn't go with them as I need fast support. What particularly atrracts you in their hosting plans? I would shy away from them at first sight.
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