Thread: USA item not received

ok i broke and rang paypal again, apparently she has appealed on her proof of postage but this doesn't affect my refund so am home free. I understand now why people become so affronted with paypal disputes1

Quote: Originally Posted by TurkishDelight Play doesn't send recorded, Amazon doesn't send recorded, actually most of the big name reputation sellers don't. It doesn't make them any less professional. Yes, okay this is within the UK (apart from Channel Island based firms) but why should it be any different? Do what you like, but it is really all in your head I'm afraid. Plus the last sentance of your post makes little...

Frankly I am not at all surprised that paypal don't read the stuff they actually type out. I have taken to answering all threads on here with statements like 'phone paypal and explain their own rules to them' because frankly half the time they work to the lowest common demoninator and take the easiest route even if it completely disregards their own rules. It is a shame i think that to use paypal successfully and safely you...

Quote: Originally Posted by soolin Actually you are quite correct in that if you have a business model that works then you should stick to it. We all no doubt have a variety of ways that we feel protected or secure whilst maximising profit. Your correct here about the business model. But any business that does not continuously look at ways to maximise profit without sacrificing customer service, in the long run will fail. I fail to see how...

If customs are holding it back for inspection, then it can take ages...I'd contact the PO and see what they say

Not sure what a customs number is - do they mean a tracking number? If so put it into usps.com and royalmail.com tracking and you might get some info. Four weeks is a long time from the USA even with strikes. Don't delay too long opening a dispute for item not received or it will be too late for you to do so.

You could also contact your local delivery office. If some temps were delivering during the strikes (or managers) a lot of them didn't red card for people who weren't home

fake or not unless it tracks as delivered its pointless the question is how long does PP give for this?

Quote: Originally Posted by Thrugelmir In summary. Its reputation as a business. I buy, sell and trade in a niche market. I treat all my customers the same whether they spend £20 a month, £20 a year or £1,000 in a single transaction. Without doubt it works for me. Play doesn't send recorded, Amazon doesn't send recorded, actually most of the big name reputation sellers don't. It doesn't make them any less professional....