Thread: Touchscreen not sensitive in one part (TS1827) and Apple ignoring issue

I don't have the case number. Since apple store was close enough, I just drove to the apple store. 3GS is nice and all but I am seriously considering BB after reading about all the touch screen issues folks are having. Most of them seem to run into this issues after a year or more of use by which time the apple warranty is over conveniently... original Iphone   Windows XP   2g, 8GB.  

Hi, I did some research online and i found few people who got there Iphone replaced even being out of warranty period. It looks as if the its an issue with the touch screen itself. I found the customer care number for india but its completely useless. Its asking me to go to my service provider from where I bought my Iphone. But I think Apple didnt thought of a scenario where a person from US move to India. As I am not using any service...

Do you have your case number available? Im just so annoyed cause I just called about the same issue. I have a original 4giger that is about 13months old...and I got thier cookie cutter statement "this is the first time Ive heard of this". That burns me up cause they say it everytime. I know what happened to mine.... you know the notification box that comes up? say with a text, or a reminder? that box has left a 'burn in'...

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I guess I am not the only one on this forum then. I had the same issue, went to Apple store, talked to 2 customer service reps and no avail. My only option is to spend 200 Old Iphone or spend 400 for a 3G iphone. This is pathetic, as an owner of a 1g Iphone, 3g iphone, and macbook, I always thought of Apple as offering excellent customer service (till I actually needed it). My issue started after the 3.0 update. Now i dont know if it is a SW...