Latest FF version is 3.5.5, perhaps an update will fix this. I've always found projects to display and work better in FF rather than IE 7 or 8.
Thread: Topic headings not showing in Firefox, with RoboHelp HTML version 8 WebHelp  |
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Started 1 month, 3 weeks ago by Philip Tory
1. I have just upgraded a customer's Help project to RH8, with a WebHelp layout. The finished WebHelp Guide works fine in Internet Explorer 8. But Firefox 3.0.1.5 (latest update) does not show topic headings (style Heading 1) where they are automatically linked to the Topic Properties > Topic Title .; i.e. the topic heading is a Field {Title}, using rh-variable_start name="title" ...
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Nick@Tag replied 1 month, 3 weeks ago
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Philip Tory replied 1 month, 3 weeks ago
Are you referring to your RH7 or RH8 WebHelp projects? I just downloaded FF 3.5.5 and get the same symptoms. Help, anyone?
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W. van Weelden replied 1 month, 3 weeks ago
Hi, Can you post an example source file? Greet, Willam
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Philip Tory replied 1 month, 2 weeks ago
Hello Willam, I cannot post it publicly, but is it OK to use your work email address at C****ic? Greet Philip
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W. van Weelden replied 1 month, 2 weeks ago
Sure Greet, Willam
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Philip Tory replied 1 month, 2 weeks ago
Just in case it was a bad installation of FireFox, I did a thorough uninstall using Revo Uninstaller, and then downloaded a fresh copy of FF 3.5 and installed that. The problem still exists. I tried Google Chrome as well, and have the same problem in Chrome. But IE8 gives perfect operation. On the topic headings, I had applied a DHTML fade-in on page load. Worked fine up to RH7. So I tried...
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W. van Weelden replied 1 month, 2 weeks ago
Hi, Note: All I post here are my findings. I didn't test all DHTML effects and I'm not a javascript guru, so I may be wrong. As far as I can find, this behaviour is defenitly a bug, although it's not related to headings, CBT's or images. This is what I found: Whenever you have multiple DHTML-effects that kick in on load, Firefox only displays the one that is defined first in the ...
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Philip Tory replied 1 month, 2 weeks ago
Thanks Willam. I can confirm this is a reproducible bug . in RoboHelp version 8. I just created a new Help Project. Apply menu > DHTML > Insert Edit Dynamic HTML Effects > Page has been loaded > Fade In - to the topic title and to images. Build the Help Guide into WebHelp. View it in Internet Explorer - OK View it in Firefox - Topic Headings not displayed; images ...
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