Thread: Sony comes clean on faulty Nvidia Chips!

Please don't double post. Gary

Well, after emailed Sony for months for the SZ series issue, this is what I get: With regards to your concern, please know that we have also explored the possibility that the SZ series is included in this issue. However, the SZ series does not suffer the same problems due to the notebook was made with a different design from the rest. Therefore, the SZ series will not be included until further notice. However, if you have encountered any...

Yes. I would call the toll free number and talk to the Representive over the phone and they can walk you throught the process of getting the laptop repaired. But my laptop before it got repaired was super hot to the touch also, almost to the point where it would actually burn you if you left your hand there long enough.

i see. thanks for clearing that up with more explanation.

Quote: Originally Posted by Ayukawa Unfortunately my SZ failed on the stamina/speed graphic switching while the remaining hardware work properly. I called the sony service centre just now and they said SZ is not the covered model That sucks man. My wife got the SZ specifically so she could use both the nVidia and the onboard video but we've only been using the onboard video since this whole fiasco was uncovered. Now, I can't even...

Quote: Originally Posted by ScuderiaConchiglia aviray, The link doesn't seem to do anything. Gary Looks like the link works only if you visit the Sony support page before, Also below official instruction to read the info on Sony Europe- applies to all European countries. 1.go to your support page http://support.vaio.sony.eu/computin.../hub_cons.html select your country / language. 2. use the link (can be same or new tab but it will work...

IMHO, for those Vaio SZ notebook owners whose Nvidia 8400 GPUs have failed, just contact Sony & at the minimum have them take down your issue into their system even if you do not want to ship to them & pay them for repair. This way, the more such cases are being reported & collected in the Sony repair/service data system, the more likely, Sony will have no choice but to include the Vaio SZ as one of those affected...

Quote: Originally Posted by Purehazard My wife's SZ 1 year warranty was over 5 months ago. I can't even find my invoice. Will they cover from the manufacturing date? EDIT: Didn't read everything here. Like Skyshade said, is the SZ not covered? The SZ is not covered under the 3 year warranty extension. May be not many SZ's have failed due to the defective GPU's.

Please note that only newer SZs with Geforce 8 are affected. Older SZ with Geforce 7 are not affected.

I fixed that auto-link. Thanks for reporting it, Gary (I know you're watching ).