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Thread: "Software setup" asking for registration number, and saying it is invalid
Started 1 month, 2 weeks ago by wilderD
I registered my CS4 with Adobe in August 09 and have been using it ever since. Until today when trying to open InDesign I get a window that says Software Setup wants my registration code. It says I have two options - Use this on a trial basis, or enter registration code, which I did and it says it's invalid. It seems that InDesign is the only app that won't open and gives me this window. It ...
Site: Adobe - Forums  Adobe - Forums - site profile
Forum: Creative Suites Windows  Creative Suites Windows - forum profile
Total authors: 2 authors
Total thread posts: 3 posts
Thread activity: no new posts during last week
Domain info for: adobeforums.com

Other posts in this thread:

Michael Kazlow replied 1 month, 1 week ago
try this: http://www.adobe.com/support/contact/licensing.htm l
Size: 635 bytes
Customize:  Customize "<b>Reply 1</b>: "Software setup" asking for registration number, and saying it is invalid :: Creative Suites Windows :: Adobe - Forums"

wilderD replied 1 month, 1 week ago
Thanks Michael, I have tried this tool three times and no luck. Adobe says my software came with a pc/laptop that I purchased and I need to get help from the vendor I bought it from. Only I didn't buy a pc or laptop from the vendor. I have emailed the vendor, it's an online store, and they haven't responded, yet. I have reopened the case with Adobe. Just hope I don't have to buy ID again!...
Size: 805 bytes
Customize:  Customize "<b>Reply 2</b>: "Software setup" asking for registration number, and saying it is invalid :: Creative Suites Windows :: Adobe - Forums"

 

Top contributing authors

Name
Posts
wilderD
2
user's latest post:
"Software setup"...
Published (2009-11-16 18:22:00)
Thanks Michael, I have tried this tool three times and no luck. Adobe says my software came with a pc/laptop that I purchased and I need to get help from the vendor I bought it from. Only I didn't buy a pc or laptop from the vendor. I have emailed the vendor, it's an online store, and they haven't responded, yet. I have reopened the case with Adobe. Just hope I don't have to buy ID again!
Michael Kazlow
1
user's latest post:
"Software setup"...
Published (2009-11-13 08:43:00)
try this: &nbsp; http://www.adobe.com/support/contact/licensing.html

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