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Thread: Server is down and I cannot sign in to My.vpslink.com...

Started 4 months, 3 weeks ago by ogre
I cannot sign in to My.vpslink.com, the server sends me to a blank screen after login. I tried resetting my password but it doesn't generate an email to my email account. My server is down currently and I'm trying to figure out what's going on grrr!! mtbogre - at- gmail.com server is ogrehut.com
Site: VPSlink Forums  VPSlink Forums - site profile
Forum: My.VPSLink.com Support  My.VPSLink.com Support - forum profile
Total authors: 5 authors
Total thread posts: 15 posts
Thread activity: no new posts during last week
Domain info for: vpslink.com

Other posts in this thread:

GuyPatterson replied 4 months, 3 weeks ago
my.vpslink.com is up on my end (I just logged in successfully). Try again?

ogre replied 4 months, 3 weeks ago
Nope, nothing. Put my account and password in and it just goes to a blank screen. Resetting the password looks like it works but doesn't send an email, nor does it tell me my email is invalid. This is pretty frustrating, you guys should either have an email I can send support requests to or check this forum more frequently.

GuyPatterson replied 4 months, 3 weeks ago
Are you sure it's not something on your end? I just logged in from 3 completely different networks (IE/FF from: home, work, and verizon aircard) and all six were successful...

ogre replied 4 months, 3 weeks ago
I've tried it on 4 browsers on 2 different computers. I don't have access to multiple networks right now so I can't say anything about that. I can say I'm not having any trouble reaching other hosts.

chriss replied 4 months, 3 weeks ago
Did you try the Low-fi version?

GuyPatterson replied 4 months, 3 weeks ago
I suspect there'd be more activity on the forums if the VPSLink control panel was down...

ogre replied 4 months, 3 weeks ago
Quote: Originally Posted by GuyPatterson I suspect there'd be more activity on the forums if the VPSLink control panel was down... I'm not suggesting the panel is down I'm saying WHEN I TRY TO LOG IN I GET NOTHING. MY ACCOUNT ISN"T WORKING. I have no clue why, but I CAN'T LOG IN. Has it occurred to you that ...

ogre replied 4 months, 3 weeks ago
Quote: Originally Posted by chriss Did you try the Low-fi version? I have now... same result.

GuyPatterson replied 4 months, 3 weeks ago
Quote: Originally Posted by ogre I'm not suggesting the panel is down I'm saying WHEN I TRY TO LOG IN I GET NOTHING. MY ACCOUNT ISN"T WORKING. I have no clue why, but I CAN'T LOG IN. Has it occurred to you that MAYBE something is wrong with the way my account is configured? Nope. What's VPSLink say? You can ...

ogre replied 4 months, 3 weeks ago
Quote: Originally Posted by GuyPatterson Nope. What's VPSLink say? You can email them ya know.. Cannot find an email address for support on their support page or on their contact page. Care to share? Quote: Originally Posted by GuyPatterson Nobody ...

 

Top contributing authors

Name
Posts
ogre
7
user's latest post:
Server is down and I cannot sign...
Published (2009-07-22 18:01:00)
It's back up now, and the VPSLink is fixed too.
GuyPatterson
4
user's latest post:
Server is down and I cannot sign...
Published (2009-07-21 21:43:00)
my.vpslink.com is up on my end (I just logged in successfully). Try again?
chriss
2
user's latest post:
Server is down and I cannot sign...
Published (2009-07-22 20:24:00)
Quote: Originally Posted by ogre It's back up now, and the VPSLink is fixed too. That's good to hear. Did you get to find out the cause of the blank page upon login? In case it manifests for someone else. [edit] nm. DanL and I were clearly typing concurrently.
DanL@VPSLink
1
user's latest post:
Server is down and I cannot sign...
Published (2009-07-22 20:23:00)
Issue wrap-up: The error which ogre encountered was related to an unanticipated action taken by our billing department (direct modification of the account primary ID) - this issue is being addressed by our development team and a review of our billing procedures. In the future, low-level errors reported by the My.VPSLink.com control center application will provide instructions to contact our billing department via the VPSLink.com contact form...
manish_iitg
1
user's latest post:
Server is down and I cannot sign...
Published (2009-09-14 04:25:00)
Hello, I just bought a VPS Link1 Account and i am getting the same problem. When i login i get a blank screen, and i cant do anything. I just bought the Link1 account to try the hosting, and my first impression itself is not good.

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