Thread: SRAM Master Link Falls Out?

Out on my venerable Falcon yesterday which runs a SRAM PC-60 chain held together with the originally provided SRAM master link. So while just riding along, cruising easy, the chain broke apart and unwound itself and came off the bike. A quick look showed that the master link simply came undone and fell out --and fell out cleanly, did not catch on anything. I found the master link on the road with no seeming damage, reinstalled it an continued...

You should take it back to your LBS and ask that they replace it for free. This could have caused a serious injury. If they are not willing to take responsibilty for it, I would threaten to take them to small claims court.

I've heard of this happening before and I don't remember anything much coming of the discussion. Either the link wasn't assembled properly or it's possibly overly worn. I'd highly recommend replacing it versus risking a crash due to a reoccurence.

I have been using SRAM chains for years, and this did happen to me, fortunately only one time. I was riding up a steep hill, clipped into my pedals when the chain suddenly came apart. The bike stopped quickly and I toppled over before I could unclip. After I got up and brushed myself off, I looked at the chain and saw that the master link had parted and was now so mangled it was unusable. I pushed the bike home and installed a new master...

I've had random disconnects on SRAM, Wipperman/Connex and KMC master links. Road and mountain. Older, newer, brand-new. The worst one was a well-kept SRAM PC-971, 2900 miles but still reading nearly new. It disconnected on a routine shift, whipped around my rear derailleur and sucked it into my wheel, snapping the derailleur's hanger bolt (an aftermarket aluminum one). Nice. Chains are out to get me, that's all there is to it...

Kerri, where's the damage to sue for? The used value of a master link? $5.00? (???) bk

Originally Posted by Kerri You should take it back to your LBS and ask that they replace it for free. This could have caused a serious injury. If they are not willing to take responsibilty for it, I would threaten to take them to small claims court. You seem to be posting this in every thread. ****in hilarious I might add.

Originally Posted by DSchlichting I've never seen this in years of using SRAM and other branks of master links. Anyone ever heard of this? SRAM very recently issued a recall on some of their 10-speed master links . Maybe the defect is present on some of their other products and they just haven't discovered it yet?