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Thread: Rootkit won't go away, AV locks up

Started 2 months ago by tammydb
Hi, I'm hoping someone can help me. My father's computer is infected. I've tried everything I know of to get rid of it, but there's still something there: a rootkit I think. I can't use Avast scanner, MBAM or Spybot S&D...they lock up. In safe mode, they scan and MBAM keeps finding Trojans, etc. I've got an OTL log, but I'm ...
Site: Geeks to Go! (Free Computer Help)  Geeks to Go! (Free Computer Help) - site profile
Forum: Malware Removal - HijackThis™ Logs Go Here  Malware Removal - HijackThis™ Logs Go Here - forum profile
Total authors: 2 authors
Total thread posts: 10 posts
Thread activity: no new posts during last week
Domain info for: geekstogo.com

Other posts in this thread:

Rorschach112 replied 2 months ago
Your logs are clean Follow these steps to uninstall Combofix and tools used in the removal of malware Click START then RUN Now type ComboFix /Uninstall in the runbox and click OK . Note the space between the X and the U , it needs to be there. Download OTC to your desktop and run it Click Yes to beginning the ...

Rorschach112 replied 2 months ago
hi Download LockSearch to your desktop A window will pop up, Press 2 and then Enter. A scan will start, let it run uninterrupted. It should only take a few minutes. A log will appear when it is finished, it will also be saved in the same location as LockSearch , which should be on your desktop. Post the contents of the log in your ...

tammydb replied 2 months ago
Thank you for the quick reply, Rorschach112. Wow, it took 4 tries before Locksearch would run all the way through without locking up...and 2 tries for Combofix, but finally did. Here are my logs. ++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++ LockSearch by jpshortstuff (01.11.09.1) Log created at 09:15 on 03/11/2009 (Winston Evans) ...

Rorschach112 replied 2 months ago
hi Please download OTM Save it to your desktop . Please double-click OTM to run it. ( Note: If you are running on Vista, right-click on the file and choose Run As Administrator ). Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and ...

tammydb replied 2 months ago
OTM and MBAM ran successfully and the logs are included here. Kaspersky Online scanner locked up 6 times while scanning. I finally ran it in Safe Mode w/Networking and included that log here. I know that you didn't tell me too, but that is the only way I can run long malware scans without having them lock up. I hope that's acceptable. ...

Rorschach112 replied 2 months ago
delete this file C:\Documents and Settings\Winston Evans\Desktop\July adds\top gun anthem.wma open otl click quick scan post that log

tammydb replied 2 months ago
OTL logfile created on: 11/3/2009 4:43:46 PM - Run 2 OTL by OldTimer - Version 3.1.1.8 Folder = C:\Documents and Settings\Winston Evans\Desktop Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 7.0.5730.13) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d...

tammydb replied 2 months ago
Thanks so much for your help. Everything seems to be just peachy now. Dad will be glad to get back online. Tammy

Rorschach112 replied 2 months ago
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

 

Top contributing authors

Name
Posts
tammydb
6
user's latest post:
Rootkit won't go away, AV...
Published (2009-11-06 12:17:00)
Thanks so much for your help. Everything seems to be just peachy now. Dad will be glad to get back online. Tammy
Rorschach112
5
user's latest post:
Rootkit won't go away, AV...
Published (2009-11-06 12:18:00)
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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