Thread: REVIEW FROM HELL: DEVILTECH DTX 8000 (Clevo D901C)

Exactly, it is totally absurd... They say I am misusing their Logo and their name... The best think to do for a reseller is to try to talk with the client and find a solution and not to charge against them. When I had a problem with the first reseller, he excused himself publicly for what he had done... this was of course a brave act. But the worst thing about this story is that they want me to pay for the shipping cost. In Germany we have a...

Bad reviews are just that, bad ... a trivial matter. Just the fact they are persuing you becouse of that makes me feel quite unconfortable. Yes they have the right to do it if they feel that the review is unfair, but that is not the best way to deal with the problem. The best place to start is honestely considering that both parties feel they have done their best to deal with the problem considering each one business constraints on their own....

Dude - when you order a custom built PC (or anything similar) you have to expect for delays --- it's the nature of the beast. And expecting a PC company who probably are only making a small margin (aka peanuts) to have to cover the costs of your bad planning --- that's just insane. There were mis-steps on both sides there, and in the end they worked for you for free..... your airline fiasco -- that's on you.

If you can order from xoticpc... they have been great too me... Very personal experience... Thats where I will be getting my 8800's when there available.. Joe

All i can say if the mods remove user reviews just cuz they are bad on those forums... that sux a$$. and sounds like a Dictatorship.

really, how amateuristic does this sound? they are trying to cover every aspect of their fouls and problems.... well ... if support sucks, people will always find out...

wow good info sounds like some american companies i know of.. why cant these guys get their acts together

Good Lord, I would never buy from them. I can't believe they sent you a unit that wasn't working in the 1st place. They really need to get their act and their quality control together. Thank you for posting this! +1

You should really add this to the Clevo reseller sticky. That way it wont get lost and its always available for future reference. I am sure Gophn will update the sticky when he sees it.

That's crazy. So far i have never had any problem badly like that. Actually my only bad experience is when compaq switched out my mobo when i send in my laptop for repair while under warranty. Mobo got fried and try to send me a 2100 series mobo when mine came with a 2500 series. I was mad and i wrote them a nice letter. They asked me to send it back with expense paid on their behalf. The great thing was overnight shipment. That my only...