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Thread: REVIEW FROM HELL: DEVILTECH DTX 8000 (Clevo D901C)

Started 2 years, 1 month ago by 6edo
I was doubting whether to write or not my experience with this German reseller, but I think it is important to tell both, positive and negative experiences. The resellers can also learn something from it and probably next time he will try to react differently or even better. What I am going to tell you it is not coming from anger anymore. I am not writing something “bad” just because I want my ...
Site: NotebookReview.com Forums  NotebookReview.com Forums - site profile
Forum: Sager and Clevo  Sager and Clevo - forum profile
Total authors: 14 authors
Total thread posts: 31 post
Thread activity: no new posts during last week
Domain info for: notebookreview.com

Other posts in this thread:

zfactor replied 2 years, 1 month ago
wow good info sounds like some american companies i know of.. why cant these guys get their acts together

6edo replied 2 years, 1 month ago
The problem is that I didn't waist only my time, but I lost also some money... The resellers says that in their policy is written I have to pay the shipping costs, but their policy is against the German laws!!!

Umberto V. replied 2 years, 1 month ago
You should really add this to the Clevo reseller sticky. That way it wont get lost and its always available for future reference. I am sure Gophn will update the sticky when he sees it.

ARom replied 2 years, 1 month ago
Quick Question: WHAT SCREEN IS THAT? It looks awesome

6edo replied 2 years, 1 month ago
The one you get with the Clevo...

DogsoverLava replied 2 years, 1 month ago
Call me a skeptic, but I have NO sympathy for guys who order custom built notebooks with crazy time constraints (like flights out of town etc...). It is just unreasonable to put yourself (and your reseller) in that position. You leave yourself no margin for error and these always end up going bad. If you have such crazy time constraints, a custom ordered (to spec) notebook just is not for ...

steponz replied 2 years, 1 month ago
I love how people get pissed off at someone sharing there experience... Thank you very much for telling your story... I love how some people think businesses can get away with this garbarge... Buisinesses that work like this should be shutdown... Remember it is the customer who is always right... I don't think it was too much to ask to guarentee there work.. .Which oviously they...

6edo replied 2 years, 1 month ago
Quote: Originally Posted by DogsoverLava Call me a skeptic, but I have NO sympathy for guys who order custom built notebooks with crazy time constraints (like flights out of town etc...). It is just unreasonable to put yourself (and your reseller) in that position. You leave yourself no margin for error and these always end up going...

steponz replied 2 years, 1 month ago
If you can order from xoticpc... they have been great too me... Very personal experience... Thats where I will be getting my 8800's when there available.. Joe

6edo replied 2 years, 1 month ago
Yes, if Justin didn't get scared of my review ...

 

Top contributing authors

Name
Posts
6edo
13
user's latest post:
REVIEW FROM HELL: DEVILTECH DTX...
Published (2007-11-27 03:55:00)
Exactly, it is totally absurd... They say I am misusing their Logo and their name... The best think to do for a reseller is to try to talk with the client and find a solution and not to charge against them. When I had a problem with the first reseller, he excused himself publicly for what he had done... this was of course a brave act. But the worst thing about this story is that they want me to pay for the shipping cost. In Germany we have a...
DFTrance
3
user's latest post:
REVIEW FROM HELL: DEVILTECH DTX...
Published (2007-11-27 03:39:00)
Bad reviews are just that, bad ... a trivial matter. Just the fact they are persuing you becouse of that makes me feel quite unconfortable. Yes they have the right to do it if they feel that the review is unfair, but that is not the best way to deal with the problem. The best place to start is honestely considering that both parties feel they have done their best to deal with the problem considering each one business constraints on their own....
DogsoverLava
2
user's latest post:
REVIEW FROM HELL: DEVILTECH DTX...
Published (2007-11-22 19:39:00)
Dude - when you order a custom built PC (or anything similar) you have to expect for delays --- it's the nature of the beast. And expecting a PC company who probably are only making a small margin (aka peanuts) to have to cover the costs of your bad planning --- that's just insane. There were mis-steps on both sides there, and in the end they worked for you for free..... your airline fiasco -- that's on you.
steponz
2
user's latest post:
REVIEW FROM HELL: DEVILTECH DTX...
Published (2007-11-22 18:32:00)
If you can order from xoticpc... they have been great too me... Very personal experience... Thats where I will be getting my 8800's when there available.. Joe
dexgo
2
user's latest post:
REVIEW FROM HELL: DEVILTECH DTX...
Published (2007-11-26 18:02:00)
All i can say if the mods remove user reviews just cuz they are bad on those forums... that sux a$$. and sounds like a Dictatorship.
Derq
1
user's latest post:
REVIEW FROM HELL: DEVILTECH DTX...
Published (2007-11-26 18:22:00)
really, how amateuristic does this sound? they are trying to cover every aspect of their fouls and problems.... well ... if support sucks, people will always find out...
zfactor
1
user's latest post:
REVIEW FROM HELL: DEVILTECH DTX...
Published (2007-11-22 11:17:00)
wow good info sounds like some american companies i know of.. why cant these guys get their acts together
Wu Jen
1
user's latest post:
REVIEW FROM HELL: DEVILTECH DTX...
Published (2007-11-26 20:53:00)
Good Lord, I would never buy from them. I can't believe they sent you a unit that wasn't working in the 1st place. They really need to get their act and their quality control together. Thank you for posting this! +1
Umberto V.
1
user's latest post:
REVIEW FROM HELL: DEVILTECH DTX...
Published (2007-11-22 12:26:00)
You should really add this to the Clevo reseller sticky. That way it wont get lost and its always available for future reference. I am sure Gophn will update the sticky when he sees it.
dtechlogic
1
user's latest post:
REVIEW FROM HELL: DEVILTECH DTX...
Published (2007-11-26 22:17:00)
That's crazy. So far i have never had any problem badly like that. Actually my only bad experience is when compaq switched out my mobo when i send in my laptop for repair while under warranty. Mobo got fried and try to send me a 2100 series mobo when mine came with a 2500 series. I was mad and i wrote them a nice letter. They asked me to send it back with expense paid on their behalf. The great thing was overnight shipment. That my only...

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