PlusNet/Madasafish are both part of BT so if you continue to have problems then you can at least get the phone service resolved by having a moan to BT directly about it, I hope. Best thing you can do in the short term is to keep pestering them, don't be rude, just keep the pressure on.
If problems continue then take a look at our complaints section:
http://www.ispreview.co.uk/new/complain...
Thread: Plus net?? worst move i ever made.  |
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Started 1 month, 2 weeks ago by not-happy
I phoned up plusnet in October transfering from madasafish, wanted to move my broadband and my phone.
Told me i dont need a mac No. as plusnet own madasafish so left it to them to change it over.
I received an e-mail the other day saying that i had been changed over for 14 days now and that my line speed should have stabalised.
I received no notice of the changeover before the e-mail so my ...
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Mark.J replied 1 month, 2 weeks ago
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Mark.J replied 1 month, 1 week ago
Closing this topic due to an existing related thread:
http://www.ispreview.co.uk/talk/show...threadid=29 666
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