Thread: New line but IP Profile stuck at 3000? :: PlusNet plc :: think broadband

No probs James - thanks a lot anyway. Thanks for all your help with my probs and good luck in your new job Speedtest Result!

Overnight I think. jelv Plusnet Community forums: http://community.plus.net Constructive help from a large knowledgeable group of current Plusnet users

Hiya, Matt's picked this up in the "other place". Sorry I hadn't seen your post until just now. James Bailey Plusnet Comms Team Service Status :: RSS :: Email :: Twitter

In reply to a post by Metronet_James : Those are the standard display of connection stats from Netgear routers unless I'm mistaken. It's sync, not throughput. If we are still talking about this post , which in threaded mode we are, then 7120 is not a possible BT Wholesale sync. Bob's broadband help site: www.robertos.me.uk ISP history: Demon dialup >> Freeserve dialup >> BT Broadband...

That's him. Unfortunately the BT tests we have show your average throughput at being mid-4000's. I'm assuming you've had some good speedtest results in the midst of all the bad ones? Kind Regards, Mand Beckett Plusnet Comms Team Best Consumer ISP - ISPA Awards 2008 Winner of 9 out of 11 uSwitch awards 2008

You might get a better response if you post on the community forums free serve f reedom 2s surf < n >ildram Z e N o2Access Z e N plus net BBYWPro http://www.thinkbroadband.com/speedtest/results/id/1...

Just got back to this thread again. I was obviously out of date (by a long shot) - good to know how the BT speedtester works (at least as far as ISP network is concerned!). Thanks to you, James and Robertos for continuing the discussion in my absence and getting to the bottom of it...

I don't think he works weekends,we will have to petition Plusnet to include weekends on his replacements rota

It does look like a PN problem, although BT can sometimes not send the IP profile change to PN so could still be BT. - Peter -- plus net ADSL Broadband Premier option 1 Customer Plusnet Usergroup (PUG) Member [ [/b] PUG Website | PUG Forums | PUG Issue Tracker | UserTools Website | Service Status by Email | Exchange Checker ]

If that is actual IP throughput then it needs to be framed and sent to the Guiness book of records. Best IP Profile is 7150 and it usually is a 100 to 200Kbps below that at best. 7120Kbps may be their sync speed, which is very different to throughput. Andrew Ferguson, andrew@thinkbroadband.com www.thinkbroadband.com - formerly known as ADSLguide.org.uk