Thread: New No-Refund Policy***Another Member-Friendly Move!!!

If a Member confirms an Exchange twenty-one (21) or more days prior to the check-in date and the Exchange is cancelled after the end of the next RCI business day, the Member shall not be entitled to any refund of the Exchange fee paid. The Week used to make the Exchange shall be redeposited into the Member's RCI account and the Trading Power of the redeposited Week may be recalculated based on the date of the cancellation.

when did this take place?

RCI Weeks Cancellation Policy - Effective 11/1/09 13. CANCELLATIONS. A Member may cancel or change a Confirmed Exchange by notifying RCI by telephone or in person at RCI, 9998 North Michigan Road, Carmel, Indiana 46032. A Guest cannot cancel a Confirmed Exchange. Upon cancellation, the Trading Power of the Member's Deposited Vacation Time may be recalculated and RCI may refund the Exchange fee paid for the cancelled Confirmed Exchange...

If a Member confirms an Exchange twenty (20) or less days prior to the check-in date, the Member shall not be entitled to any refund of the Exchange fee paid regardless of when the cancellation occurs. The Week used to make the Exchange shall be redeposited into the Member's RCI account and the Trading Power of the redeposited Week may be recalculated based on the date of the cancellation.

I guess sales of their cancellation insurance will sure go up! And that only gives you 6 months to re-use the exchange fee or you lose it.

So you no longer get 24 hours to cancel if within 20 days of checkin, and if 21 days or over from checkin, you lose the whole exchange fee if you cancel more than 24 hours after confirming. RCI taketh, and RCI taketh again.

This really makes you want to business with RCI doesn't it???