Thread: My BB is stuck in a white loading screen, need help please?

How long have you waited for the clock to go away? Mine does that as well, the first few times it would take awhile, a few min at least. Have you tried waiting it out? I know it sounds dumb, but I almost didn't because I felt like it was taking quite awhile, but I'm glad I did because it did start up after a bit. Other than that, I'm not too sure.

Quote: Originally Posted by Noodle22 How long have you waited for the clock to go away? Mine does that as well, the first few times it would take awhile, a few min at least. Have you tried waiting it out? I know it sounds dumb, but I almost didn't because I felt like it was taking quite awhile, but I'm glad I did because it did ...

What did you do just before it happened the first time? Did it get wet? Did you drop it? Did you load 3rd party apps? Update the OS?

I didn't do that, i had it in my room, it didn't get damaged or something. i was putting the SD card in (16giga) and sim, and battery and then it worked. but later that night it stopped, working. And i thought the battery was low, but now it won't let me even dial my pin code. it only shows this white screen.

If you remove the sd card, does it work then?

Quote: Originally Posted by Noodle22 If you remove the sd card, does it work then? No it doesn't help, I tried it now.

If you connect it to your PC, does Desktop Manager detect the device? Do you have a backup of your data?

Quote: Originally Posted by jsconyers If you connect it to your PC, does Desktop Manager detect the device? Do you have a backup of your data? I tried to connenct but there a windows which says "verify that your phone is connected before using this program" or something, and that is another thing that ...

You contacts, SMS, email, settings, etc. Have you ever created a backup using Desktop Manager?

Quote: Originally Posted by jsconyers You contacts, SMS, email, settings, etc. Have you ever created a backup using Desktop Manager? I am not able to do that because i can't connect, says i am connected but it doesn't show up on the desktop because i can't do anything there because of the window that ...