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Thread: Loud Clothing

Started 4 months, 3 weeks ago by babrees
Are they ever going to update their datafeed? Says it was last updated in February. My site has loads of products that go to their "no longer available" page and they have products that are not in the datafeed I wrote to them on 19th June asking if they could update it. Needless to say I never heard a word back.
Site: UK Affiliate Marketing Forum  UK Affiliate Marketing Forum - site profile
Forum: Affiliate Window  Affiliate Window - forum profile
Total authors: 4 authors
Total thread posts: 19 posts
Thread activity: no new posts during last week
Domain info for: a4uforum.co.uk

Other posts in this thread:

loudclothing replied 4 months, 2 weeks ago
Sorry but the person who would normally deal with our feed has been off ill for a very long time. Now I'm aware of the issue I'll get the feed rebuilt for you within the next day or so.

babrees replied 4 months, 1 week ago
Quote: Originally Posted by loudclothing Sorry but the person who would normally deal with our feed has been off ill for a very long time. Now I'm aware of the issue I'll get the feed rebuilt for you within the next day or so. Any more news on this???

loudclothing replied 4 months ago
The feed has been updated as promised.

babrees replied 4 months ago
Thanks! I see it was updated on 30th July, yet when I wrote that last email a week ago it was still showing February! oh well

babrees replied 1 month, 2 weeks ago
Any chance of updating the datafeed again? You haven't updated it since 30th July and once again I have a lot of items that simply go to a not available page

Kate_E replied 1 month, 1 week ago
Hi, I am the point of contact for the Loud Clothing affiliate programme at Affiliate Window. We are trying to contact the merchant about this issue. I alerted them to your comments on Monday and will continue to chase them until we have more feedback for you. Kind Regards, Katherine

babrees replied 1 month, 1 week ago
Thanks Katherine! I did send them an email through my affiliate panel and also sent a pm to loudclothing. It would really be great if they could keep the database up to date. It's very frustrating to be wasting time promoting goods that aren't in stock. Thanks Jill

loudclothing replied 1 month, 1 week ago
Hi there Again sorry for the out of date feed. We're looking for a more streamlined way of creating it so we can get it uploaded weekly. In the meantime I will get a revised version uploaded tomorrow (Friday) for everyone. Regards Antz

babrees replied 1 month ago
Sadly the feed has STILL not been updated

Kate_E replied 1 month ago
Hi Jill, Loud Clothing assured me that they would look into this issue on Friday in order to reach a resolution as soon as possible - as well as one that would make updates more frequent/efficient in future. The main contact for this programme is now on leave for this week, however, we are following this up with his colleagues and will continue to chase a resolution. We have also sent ...

 

Top contributing authors

Name
Posts
babrees
9
user's latest post:
Loud Clothing - Page 2 -...
Published (2009-11-18 10:13:00)
I Actually selected all of the clothing category, which to me makes sense for Loud Clothing <G> This category states just 5 products. However, I downloaded it again for the full feed and now have over 2,000 products. I thought the whole point of the new create a feed system was so that you could select categories? Cheers Jill Quote: Originally Posted by Kate_E Hi Jill, We have double checked this again for you. I think that you...
Kate_E
6
user's latest post:
Loud Clothing - Page 2 -...
Published (2009-11-18 10:13:00)
Hi Jill, A big advantage of our Create-A-Feed system is the ability to select specific categories to download. Unfortunately, in this case, the one thing we weren't able to resolve was full category mapping for the feed. This was because there are nearly 200 merchant categories in this feed that need to be separately matched and the only contact with access to the AW account was on leave. I apologise that our interim solution wasn't...
loudclothing
3
user's latest post:
Loud Clothing
Published (2009-11-06 08:25:00)
Hi there Again sorry for the out of date feed. We're looking for a more streamlined way of creating it so we can get it uploaded weekly. In the meantime I will get a revised version uploaded tomorrow (Friday) for everyone. Regards Antz
loudtechnical
1
user's latest post:
Loud Clothing
Published (2009-11-14 06:07:00)
Hi there, Apologies once again for the outdated feed. As Katherine explained the person who deals with the feed normally is away on annual leave this week. I have been working with Katherine to try to update the feed in his absence. We will update this post as soon as we have the new data feed in place. Colin.

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