1) Firmware : dial *#0000# , for your firmware version . Go to Nokia on your computer , and check for "can I update" . The codenumber is underneath the battery on the sticker . Make a update via your computer (in administrater mode) using Nokia PC Suite .
2) Hardreset or Vulcan Death Grip . ALL personal data will be vanished . See my post here : http://www.allaboutsymbian.com/forum...ad.php?t...



