Thread: Help Needed With Consumer Rights Issue

Ahh OK thanks for that everyone thats useful... I'll get it sent off ASAP then Talk to you all later and thanks again

Quote: Originally Posted by Joshinator 273 Thanks a lot, I guess I'll just have to be without it for a few weeks then, I'll live :P In fact, now you say that, I suppose the obligation is for them to replace it, but my step-dad said it's not within a time frame so they might just do exactly what I would be doing anyway and post it off... hence no time saved Thanks again under soga they have an obligation to repair, replace or...

It might not take as long as you think to return it to MS. I've read of many instances where turnaround has been a matter of days, not weeks.

It's impossible to quantify what a reasonable length of time is really. e.g. If you'd only switched it on once a month and played it for 10 minutes a time, then 2 years is clearly a short time for it to break. But if had people playing on it 24 hours a day 7 days a week, 365 days a year then 2 years is a good life span. You're doing the right thing sending it away. You could have taken it to PC World, or you could have bashed...

Quote: Originally Posted by Joshinator 273 Also, in Citizenship today, (yeah I'm 14 :P) our teacher said that all items have a 2 year warranty? Is that right? There seems to be a lot of different laws... :/ Your teacher is wrong. Also, if you had taken it back to PCW, they would have sent it for repair as well. (if it is the RROD E74 fault, Microsoft extended the warranty to 3 years for that)