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Thread: Have Orange de-LLU'd my exchange or not? :: Orange (formerly Wanadoo UK) :: think broadband
Started 3 months, 3 weeks ago by baby_frogmella
Hi I'm currenty synced at 8128/832 on a BT ipstream service (Entanet L2TP) but as i live very close to my exchange would love to get Orange's "up to 20 meg service", however 2 months ago they took off LLU so i gave up hope of ever getting >8meg (no other LLU at my exchange) however i have now checked my exchange on SamKnows and Orange LLU has re-appeared! So with my mouth salivating, ...
Site: Broadband Forums :: think broadband  Broadband Forums :: think broadband - site profile
Forum: Orange (formerly Wanadoo UK)  Orange (formerly Wanadoo UK) - forum profile
Total authors: 5 authors
Total thread posts: 12 posts
Thread activity: no new posts during last week
Domain info for: thinkbroadband.com

Other posts in this thread:

XRaySpeX replied 3 months, 3 weeks ago
Orange website checker consistently underestimates speeds! It predicts only 9.5 Meg on my line that has run at 16 meg LLU. 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg BB
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CJ8 replied 3 months, 3 weeks ago
The Orange checker gives 4.5 meg for my second line. It's currently sync'd to Virgin LLU at over 11 meg but that discrepancy is down to BT's database, not Orange. Orange should have a better idea of which exchanges they unbundled but I am confused. SamKnows has gone back to showing my exchange was LLU'd in May 2008 but my free broadband is still provided using BT IPstream. The member ...
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MrSaffron replied 3 months, 2 weeks ago
Answer is simple, if Orange when you contact them say no to LLU, then what is in the exchange hardly matters, either you are missing out through their mistake, or it is really not there, no amount of arguing is probably going to get it for you. SamKnows has had variations before, all depends on how exactly they are getting the data, it may be someone on that site has simply imported ...
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dan42 replied 3 months, 2 weeks ago
In reply to a post by MrSaffron : Answer is simple, if Orange when you contact them say no to LLU, then what is in the exchange hardly matters, either you are missing out through their mistake, or it is really not there, no amount of arguing is probably going to get it for you. I don't think it's that simple although it should be. When I signed up (over the phone, end of July) ...
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CJ8 replied 3 months, 2 weeks ago
Andrew is right, the answer for practical purposes is no you can't get LLU because you signed up and didn't get it! They may or may not have unbundled my exchange, the reality is that my free broadband is still on IPstream and they only offer me 8 Meg upgrade packages. If Orange want to offer IPstream connections at LLU prices in some areas that's up to them, although it's bad ...
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XRaySpeX replied 3 months, 2 weeks ago
Your situation is different from the other posters here. They were refused LLU when they tried to sign up with Orange. In your case, you were told you would be on LLU when you signed up and their Website confirmed you were within their network area. Therefore Orange have breached their contract by putting you on IPStream regardless of the price they are charging you. They should ...
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dan42 replied 3 months, 2 weeks ago
In reply to a post by XRaySpeX : As a matter of interest, what speed does Orange's availability checker offer you? When I signed up it said 4mbps, now if I put in next doors number is says 7mbps. I currently get a full sync with a 7150kbps IP profile.
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dan42 replied 3 months, 2 weeks ago
Oh, and I explicitly asked them three times when I signed up if I would be on LLU. It was the first thing I asked them, I confirmed it when they quoted the price, and I triple checked when they asked "is there anything else I can help you with". Also when I tried to upgrade to 20mbps, again they stated that my exchange was LLU'd. Edited by dan42 (Wed 02-Dec-09 18:28:06)...
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dan42 replied 3 months, 2 weeks ago
I've just got an email from the executive office at Orange about this: Thank you for your email regarding your connection to IPStream, rather than our LLU service. After consulting our engineers, at the point of registration it would appear that our LLU capacity in your exchange was full, therefore you were connected to the IPStream service. A situation may arise in the ...
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XRaySpeX replied 3 months, 2 weeks ago
Umm! I suppose there is a difference between " yes you're exchange is LLU " which you were told when you signed up and " you will be on LLU " which you inferred from that 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg BB
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Top contributing authors

Name
Posts
dan42
5
user's latest post:
Have Orange de-LLU'd my...
Published (2009-12-09 18:41:00)
just received the update: The engineers have advised the Ulverston exchange is due for bulk migration to LLU in February 2010. I guess that means they&#039;re gonna increase the exchange capacity to meet with demand.
XRaySpeX
3
user's latest post:
Have Orange de-LLU'd my...
Published (2009-12-05 15:36:00)
Umm! I suppose there is a difference between &quot; yes you&#039;re exchange is LLU &quot; which you were told when you signed up and &quot; you will be on LLU &quot; which you inferred from that 1999: Freeserve 48K Dial-Up =&gt; 2005: Wanadoo 1 Meg BB =&gt; 2007: Orange 2 Meg BB =&gt; 2008: Orange 8 Meg BB
CJ8
2
user's latest post:
Have Orange de-LLU'd my...
Published (2009-12-02 00:28:00)
Andrew is right, the answer for practical purposes is no you can&#039;t get LLU because you signed up and didn&#039;t get it! They may or may not have unbundled my exchange, the reality is that my free broadband is still on IPstream and they only offer me 8 Meg upgrade packages. If Orange want to offer IPstream connections at LLU prices in some areas that&#039;s up to them, although it&#039;s bad luck if you signed up with the...
baby_frogmella
1
user's latest post:
Have Orange de-LLU'd my...
Published (2009-11-25 19:14:00)
Hi I&#039;m currenty synced at 8128/832 on a BT ipstream service (Entanet L2TP) but as i live very close to my exchange would love to get Orange&#039;s &quot;up to 20 meg service&quot;, however 2 months ago they took off LLU so i gave up hope of ever getting &gt;8meg (no other LLU at my exchange) however i have now checked my exchange on SamKnows and Orange LLU has re-appeared! So with my mouth salivating, i went to...
MrSaffron
1
user's latest post:
Have Orange de-LLU'd my...
Published (2009-11-30 16:35:00)
Answer is simple, if Orange when you contact them say no to LLU, then what is in the exchange hardly matters, either you are missing out through their mistake, or it is really not there, no amount of arguing is probably going to get it for you. SamKnows has had variations before, all depends on how exactly they are getting the data, it may be someone on that site has simply imported the wrong spreadsheet, or assumed a planned date has...

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