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Thread: GMail keeps showing a message. Why?

Started 1 month, 1 week ago by bshpmark
My Gmail account icon keeps showing that I have 1 message. However, there are no messages in the inbox, no drafts, no saved messages. I thought perhaps it was a Facebook alert since that account is tied to Facebook, however there are no new posts or messages on Facebook. Is this somoething related to the Storm 2 and OS5? I never had this problem on my Curve.
Site: Pinstack.com  Pinstack.com - site profile
Forum: BlackBerry Storm 9500 & 9530  BlackBerry Storm 9500 & 9530 - forum profile
Total authors: 4 authors
Total thread posts: 8 posts
Thread activity: no new posts during last week
Domain info for: pinstack.com

Other posts in this thread:

camerr55 replied 1 month, 1 week ago
i had the same issue. go into the facebook ap and then click up at the top on the second icon from the top left or "notifications". you may get notifications there that will be in bold. once you get rid of those it may get rid of the notification. i wish there was a way to not get the notifications from FB at all but I havent found it yet. the options are limited on this with the app.

KalebsDad78 replied 1 month, 1 week ago
Did this message show up after you used the device switch wizard or did this show up recently?

bshpmark replied 1 month, 1 week ago
it showed up after I switched devices from my Curve.

KalebsDad78 replied 1 month, 1 week ago
Try this thread HERE and scroll down to #10 and see if that resolves your problem. This issue happens pretty frequently after swapping devices. Post back if this doesn't resolve your problem.

bshpmark replied 1 month, 1 week ago
If I do a battery pull, the email notification goes away. However, once a message is sent to the account, even after deleting the messages the icon shows 1 message. It stays that way until I do a battery pull.

Hosehead replied 1 month, 1 week ago
I am encountering the same problem with the Storm 2, but also with the Bold, both with GMail only. both phones were 5.x OS. Are you using the enhanced GMail app?

bshpmark replied 1 month, 1 week ago
Yes, the enhanced gmail app is being used however I may have found the issue. I think the phone saw two gmail accounts with the same address because of the plug-in. Don't know why. So, I deleted my gmail account on the Storm2 and then re-added it again. Since doing that I have not had the problem.

 

Top contributing authors

Name
Posts
bshpmark
4
user's latest post:
GMail keeps showing a message. Why?
Published (2009-11-12 05:12:00)
Yes, the enhanced gmail app is being used however I may have found the issue. I think the phone saw two gmail accounts with the same address because of the plug-in. Don't know why. So, I deleted my gmail account on the Storm2 and then re-added it again. Since doing that I have not had the problem.
KalebsDad78
2
user's latest post:
GMail keeps showing a message. Why?
Published (2009-11-10 14:10:00)
Try this thread HERE and scroll down to #10 and see if that resolves your problem. This issue happens pretty frequently after swapping devices. Post back if this doesn't resolve your problem.
camerr55
1
user's latest post:
GMail keeps showing a message. Why?
Published (2009-11-09 04:28:00)
i had the same issue. go into the facebook ap and then click up at the top on the second icon from the top left or "notifications". you may get notifications there that will be in bold. once you get rid of those it may get rid of the notification. i wish there was a way to not get the notifications from FB at all but I havent found it yet. the options are limited on this with the app.
Hosehead
1
user's latest post:
GMail keeps showing a message. Why?
Published (2009-11-12 05:12:00)
I am encountering the same problem with the Storm 2, but also with the Bold, both with GMail only. both phones were 5.x OS. Are you using the enhanced GMail app?

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