Thread: Dell Monitor Problem?

It's good that they give 3 years, but as it is still within the first year won't they get me to go back through Overclockers? and wouldn't I get a brand new unit over a refurb?

ah i see, sounds like a colour channel isnt getting to the monitor for whatever reason, which could be card - cable- monitor, if you are using dvi can you check quickly with a vga cable if that works better? it woldnt discount any of the faults entirely but at least it isnt completely fubar after that you will need to try a different dvi cable (being really presumptious that that is what you are using but meh) if that doesnt solve it then we...

The 2209wa comes with a 3 year Dell warranty, so you don't need to contact Overclockers. The box in which your monitor was shipped has a "works number" printed on it. Simply call Dell on 0870 9080800, quoting this and the serial number. Personally I call 0844 3381200 and ask for the monitor department. The 2209wa serial number can be found but sliding out a small panel behind the side USB ports. You will get a next day...

Could be the backilight or the backlight inverter. I had one fail, turned out to be a capacitor which I replaced. As MadduckUK says, can you see an image either in a dark room, or by looking at the monitor in day light, at an angle? If you can, then it is the backlight or inverter. How old is the monitor?

How many monitors have you connected? If you connected both monitors and it only show on one (which is normal by default, unless you set clone/expand mode in CCC). This is quite annoying it defaults back to single monitor whenever you disconnect one of the monitor. Obviously when booting the card will output to all monitors...