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Thread: Decided to take the plunge and get 50mb broadband.

Started 1 month, 2 weeks ago by MacmillaN
Been reading a lot of peoples comments regarding it and i have to say i hope all goes well for me when i get it installed on Tuesday although that said the service upgrade online and the email back to confirm it was:- ----- Your Installation We're sending one of our technicians round on 17/11/09 between 8AM-1PM to install your Virgin Media services. It should only take about two hours to ...
Site: Cable Forum - Virgin Media customer support and community forum  Cable Forum - Virgin Media customer support and community forum - site profile
Forum: Internet Services  Internet Services - forum profile
Total authors: 12 authors
Total thread posts: 30 posts
Thread activity: no new posts during last week
Domain info for: cableforum.co.uk

Other posts in this thread:

bryanbellis replied 1 month, 2 weeks ago
Had mine done yesterday. Took about an hour, but much of that was bloke on the phone to VM to get the 50 switched on. All happened totally flawlessly, and http://www.speedtest.net/ with London selected gives me just over 50Mbps. Bloke didn't install the router, left me to do it. No issues. Checked router firmware, and was already up to date. I'm running with Windows 7 32 bit. All no...

Stabhappy replied 1 month, 2 weeks ago
Had ours done on the 2nd. Wasn't here for the install and it was a little slower than expected the first evening but after a tech visit to slightly decrease the downstream power it appears to be working flawlessly.

caroline replied 1 month, 2 weeks ago
glad to see both of yours is working ok , im getting 50 meg in a couple of weeks , cant wait ....

MacmillaN replied 1 month, 1 week ago
Thanks for your replies hope my install etc goes well!

gumpy321 replied 1 month, 1 week ago
Had mine done just over two months ago now. Works fine.

MacmillaN replied 1 month, 1 week ago
Sorry about bumping this thread... Just a couple of questions. but do you get firmware updates from Virgin for the modem... Also, what ever router you get supplied i guess you have to use Virgins firmware on them and does that get updated from time to time, to coincide with the manufactures changes/fixes If the answer is no, then i guess it is breach of contract to flash the ...

MacmillaN replied 1 month, 1 week ago
Re: Decided to take the plunge and get 50mb broadband. Sorry about bumping this thread... Just a couple of questions. but do you get firmware updates from Virgin for the modem... Also, what ever router you get supplied i guess you have to use Virgins firmware on them and does that get updated from time to time, to coincide with ...

Moldova replied 1 month, 1 week ago
Quote: Originally Posted by MacmillaN Sorry about bumping this thread... Just a couple of questions. but do you get firmware updates from Virgin for the modem... Also, what ever router you get supplied i guess you have to use Virgins firmware on them and does that get updated from time to time, to coincide with the ...

Moldova replied 1 month, 1 week ago
Re: Decided to take the plunge and get 50mb broadband. Quote: Originally Posted by MacmillaN Sorry about bumping this thread... Just a couple of questions. but do you get firmware updates from Virgin for the modem... Also, what ever router you get supplied i guess you...

MacmillaN replied 1 month ago
Just got the up to 50mb service installed, although the engineer had to leave obviously due to other people getting things installed, he had a problem with the first modem when he tried to get it connected to a system called the walled garden or something he said it can take up to around 3 hours and the VM It Department would be trying to sort it, he then brought in another modem connected it up ...

 

Top contributing authors

Name
Posts
MacmillaN
8
user's latest post:
Decided to take the plunge and...
Published (2009-11-19 14:15:00)
Ever since having 50mb installed on Tuesday i appear to be having issues with random loss of TV service for a few seconds then comes back and also loss of sound, also the modem light on the normal box in the living room was flashing and the online light on the back bedroom was flashing also, just i did not have the bedroom TV on, just the living room one... I also could not get connected to the internet during that time, but as soon as i reset...
Moldova
7
user's latest post:
Decided to take the plunge and...
Published (2009-11-22 15:22:00)
Quote: Originally Posted by sterritt Im thinking of upgrading from 20meg but was wondering whats the traffic shaping like? On 20 get we get reduced during certain hours if you exceed a certain amount downloaded? thanks for any info. The is no Traffic Management on 50Mb click below for more information. -------------------------------------------------- Check this link out if you downloaded the amounts specified during the time periods shown...
Retrovertigo
4
user's latest post:
Decided to take the plunge and...
Published (2009-11-22 13:10:00)
you have perfectly highlighted one of my biggest beefs with VM. I specifically asked CS last night if I was now stuck until Monday, and was told that the IT guys dealkng with it work 24/7 7 days a week. When some staff don't know the answer, they tell you what you want to hear rather than just asking someone /:
Paul M
2
user's latest post:
Decided to take the plunge and...
Published (2009-11-22 14:56:00)
Quote: Originally Posted by Broadbandings Hope it works alright for you Paul. Interesting choice of signature too, lyrics from Poker Face by Lady Gaga Totally off topic, but its amazing how few people know that. As for the 50M - its working fine atm, the only problem is that it seems to overwhelm my poor linksys router after a while, causing the speed to fall to sub 10M. I have to reboot the router to get full speed again. I guess if this...
Sephiroth
2
user's latest post:
Decided to take the plunge and...
Published (2009-11-22 15:46:00)
Quote: Originally Posted by Paul M Totally off topic, but its amazing how few people know that. As for the 50M - its working fine atm, the only problem is that it seems to overwhelm my poor linksys router after a while, causing the speed to fall to sub 10M. I have to reboot the router to get full speed again . I guess if this continues I'll have to look at the router VM supply. Now there's something interesting for others to note....
bryanbellis
1
user's latest post:
Decided to take the plunge and...
Published (2009-11-06 09:02:00)
Had mine done yesterday. Took about an hour, but much of that was bloke on the phone to VM to get the 50 switched on. All happened totally flawlessly, and http://www.speedtest.net/ with London selected gives me just over 50Mbps. Bloke didn't install the router, left me to do it. No issues. Checked router firmware, and was already up to date. I'm running with Windows 7 32 bit. All no issues, works flawlessly, upgrade was easy, great.
Stabhappy
1
user's latest post:
Decided to take the plunge and...
Published (2009-11-06 09:52:00)
Had ours done on the 2nd. Wasn't here for the install and it was a little slower than expected the first evening but after a tech visit to slightly decrease the downstream power it appears to be working flawlessly.
caroline
1
user's latest post:
Decided to take the plunge and...
Published (2009-11-06 14:38:00)
glad to see both of yours is working ok , im getting 50 meg in a couple of weeks , cant wait ....
gumpy321
1
user's latest post:
Decided to take the plunge and...
Published (2009-11-09 11:35:00)
Had mine done just over two months ago now. Works fine.
Broadbandings
1
user's latest post:
Decided to take the plunge and...
Published (2009-11-17 18:23:00)
Hope it works alright for you Paul. Interesting choice of signature too, lyrics from Poker Face by Lady Gaga

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