Thread: Click & Buy - Avoid like the plague!!!!

Quote: Originally Posted by Esteledain C & B screwed me and the wife royally when MoM came out. If I remember correctly, C & B was the only way to buy MoM online, so we went with that, even if our accounts have always been sub'ed through Paypal. Hmm, I'm pretty sure I paid for MoM digital with paypal, however it might be they only added the option after launch, since I didn't preorder and bought the upgrade in a...

Quote: Originally Posted by Esteledain ... Just when MoM went live, C & B sent a ban message to CM for both me and the wife...since we had used same debit card to upgrade both accounts, we were obviously frauds and had to be stopped.... Haha, that's funny in a terribly tragic way. Another great example of "shoot first and ask questions later" from C&B.

Quote: Originally Posted by Fuin Anyways I thought I saw Satine's post like a half year ago about new payment options soon™ and yet premium stuff is still only click and cry? This might be the thread you are referring to: http://community.codemasters.com/for...d.php?t=338188 Satines post: http://community.codemasters.com/for...91&postcount=4 Satine did say in a later post that she had misunderstood the question and therefore her...

Quote: Originally Posted by Miriel Amarinth Hmm, I'm pretty sure I paid for MoM digital with paypal, however it might be they only added the option after launch, since I didn't preorder and bought the upgrade in a spur of the moment a few weeks later. Yes they added it after 24 hours or something when some forum thread about click and cry was growing and burning. I had issues with click and cry too, but I was lucky as they just...

Tfb I really don't get why Codemasters even do business with Click and Buy/Ban/Cry/Fail. With all these stories of disaster of epic proportions, thread after thread, issue after issue, why not cut them loose - to me that'd be a sign of responsibility, of a desire to keep us, the customers, pleased and of taking us seriously!

I wasn't able to pay for my subs because C&B considered I didn't exist o.O It was until I found game time cards that I could keep playing... __________________ Quote: Originally Posted by floon I encourage people to think critically, and to adopt the stance that they might not be the only smart person in the world. "There might be a reason why this is the way it is," should be the savvy person's first...

Quote: Originally Posted by Esteledain .It took more than one week of calls, e-mails and faxes to get things sorted. In the end, we had to send copies of bank statements, the debit card and our passports to them. They then grudgingly acknowledged that we were who we said we were, and lifted the ban. We both lost over a week of playtime, just as MoM was launching, and it ****ed me off no end. I think I'd have told CM to go forth and...

Quote: Originally Posted by Saelinen Oh, but Click&Buy works wonderfully! At least before you get any kind of a problem. Then it's like a cancer you can't fix or get rid of. Exactly, Unfortunately I had a problem directly the first time with them last year with the MoM expansion. Click&Buy screwed up in their system wich caused a transaction rollback with the expansion purchase towards Codemasters and caused my LOTRO...

Maybe is not so easy to just cut them lose? Maybe there are some issues involved in this that we dont know about? I'm no expert on the area, so I cant say anything about the matter beyond guessing. Maybe someone out there have a better idea of how these things work and can explain things better to the ignorant one (i.e. me)? But I agree it would be better for everyone involved if they just dropped them.

Click & Buy - Avoid like the plague!!!! I recently had a few issues with fraud on my bank card which resulted in it being cancelled shortly before my lotro subs were up for renewal. So I try to log into my click and buy account to update details on my new card - constant error messages using IE and Firefox on everal different computers. Do they ever answer their phones? I think not, they tend just to disconnect you. Well to cut a long...