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Thread: Cant install iTunes 9 update, or any other version whatsoever

Started 1 month, 2 weeks ago by vyrenee
When the iTunes update came a couple days ago, it came with the error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." iTunes would not open due to a fatal error, so I uninstalled it and all other Apple applications. All would reinstall except iTunes, which would...
Site: Apple - Support - Discussions  Apple - Support - Discussions - site profile
Forum: Installing & Upgrading iTunes for Windows   Installing & Upgrading iTunes for Windows  - forum profile
Total authors: 4 authors
Total thread posts: 10 posts
Thread activity: no new posts during last week
Domain info for: apple.com

Other posts in this thread:

valravennz replied 1 month, 2 weeks ago
Hi - I have started a topic with the same problem. A suggested fix is included in the thread which I will be trying out tomorrow - with fingers crossed! You might want to look at this thread and the suggested solution from bnoir. cheers Acer Aspire M5630...

KevinSugrue replied 1 month, 2 weeks ago
I was unable to install iTunes v9 on my Laptop, it runs Vista. The specific problem was that iTunes insisted on finding a Drive that wasn't available. Rather than tinker with code, I downloaded (via save, not run) a copy of the iTunes set-up file to a USB key (dongle). The USB acted as the drive of the offending missing letter iTunes was searching for and the software then ...

polydorus replied 1 month, 2 weeks ago
This message often relates to a problem with Apple software update. Go to Add remove programs and find Apple Software update. Try repairing it. Select Change>>repair. If that works, try installing iTunes. Otherwise try uninstalling any instance you find of Apple Software update. That probably will not work if repair didn't. Next try an installer cleanup. Download and ...

vyrenee replied 1 month, 2 weeks ago
i tried it, but i have tried all those steps already, and there were no files left to uninstall in the windows cleanup utility acer aspire 6530 Windows Vista...

vyrenee replied 1 month, 2 weeks ago
when i uninstalled everything and reinstalled, there was no apple software update reinstalled to my computer. could that be the problem? acer aspire 6530 Windows Vista...

polydorus replied 1 month, 2 weeks ago
When you say you uninstalled everything, do you mean all iTunes related programs as in the method below: ==reinstall with cleanup== Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes) http://www.apple.com/quicktime/download/win.html http://www.apple.com/itunes/download/ Save the files on your PC. Download and install ...

polydorus replied 1 month, 2 weeks ago
When you say you uninstalled everything, do you mean all iTunes related programs as in the method below: ==reinstall with cleanup== Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes) http://www.apple.com/quicktime/download/win.html http://www.apple.com/itunes/download/ Save the files on your PC. Download and install ...

vyrenee replied 1 month, 1 week ago
yes i already did all this with no luck. i dont know if this is any help, but the reason the itunes download messed up is because my computer shut off while downloading the update. acer aspire 6530 Windows Vista...

polydorus replied 1 month, 1 week ago
vyrenee If you are still there, I have just had a heads up about a similar issue to your being caused by problems with permissions on the the Programs file folder. Post abck if you want to explore that avenue. compaq presario iPod 20GB iTunes 9.0.2.25...

 

Top contributing authors

Name
Posts
vyrenee
4
user's latest post:
Cant install iTunes 9 update, or...
Published (2009-11-08 16:53:00)
yes i already did all this with no luck. i dont know if this is any help, but the reason the itunes download messed up is because my computer shut off while downloading the update. acer aspire 6530   Windows Vista  
polydorus
4
user's latest post:
Cant install iTunes 9 update, or...
Published (2009-11-10 08:20:00)
vyrenee If you are still there, I have just had a heads up about a similar issue to your being caused by problems with permissions on the the Programs file folder. Post abck if you want to explore that avenue. compaq presario iPod 20GB iTunes 9.0.2.25   Windows XP   SP3  
valravennz
1
user's latest post:
Cant install iTunes 9 update, or...
Published (2009-11-03 23:10:00)
Hi - I have started a topic with the same problem. A suggested fix is included in the thread which I will be trying out tomorrow - with fingers crossed! You might want to look at this thread and the suggested solution from bnoir. cheers Acer Aspire M5630   Windows Vista   iPod 5th Gen; iPod Classic 120gigs  
KevinSugrue
1
user's latest post:
Cant install iTunes 9 update, or...
Published (2009-11-04 01:52:00)
I was unable to install iTunes v9 on my Laptop, it runs Vista. The specific problem was that iTunes insisted on finding a Drive that wasn't available. Rather than tinker with code, I downloaded (via save, not run) a copy of the iTunes set-up file to a USB key (dongle). The USB acted as the drive of the offending missing letter iTunes was searching for and the software then installed itself when run from the USB key. Acer Aspire 6939G...

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