Thread: Cancelling an order (Ebuyer).

Well they said in the eNote "We cannot edit an order to meet the new prices of item every time the price changes, you agreed on a certain price with us at the time of placing the order and that is the price that we must adhere to." and this is pretty fair I have to say. Either way, their customer service offered very fast responses and at the end of the day I'm saving money although I'll now be getting my graphics...

Originally Posted by Ulti Unfortunately I left it a bit too late, the order was in "Picking process" this morning and they replied to my email saying it's too far into the "delivery chain". They told me to refuse the delivery and it will be shipped back to their warehouse, giving me a full refund back. They didn't say that they will charge me for this but if they do they shouldn't charge too...

Originally Posted by CAT-THE-FIFTH The price of the graphics card dropped before they sent it so they should refund this amount at least. Not if he cancels under the DSR in the way I suggested. If he cancels using the DSR, the effect is to nullify the contract as a if it had never existed. You should then get back the entire contract cost , including outbound shipment. The ONLY exception to it being a full refund is if the contract requires...

errr what delivery option did you choose, why the delay in delivery?

eBuyer are usually quite good, and we could always say that they'd arrive sooner than the quoted Free Delivery Date, but i've noticed in my last two orders a very accurate arrival date of the time quoted You could order it, and return it, ebuyer hav ea great RMA system, you just have to blag them after filing the RMA.