Does the drive appear in My Computer ?
If you insert a CD and righ-click and select Explore , can you see the disc contents?
Thread: CD/DVD not working on Optiplex GX620  |
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Started 1 month, 1 week ago by amywoo
Recently purchased a refurbished Optiplex GX620 from Dell Outlet. Plugged it in and can't get the CD/DVD drive to read anything; audio or program CDs, or DVDs. Tried to uninstall and reinstall the CD/DVD driver (TSST Corp CDRWDVD TS-H492C), but that didn't help. System came with XP installed (which is what I normally run). Can't load any programs. Very frustrating. I'm not highly ...
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Other posts in this thread:
Skybird replied 1 month, 1 week ago
Size: 225 bytes
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amywoo replied 1 month, 1 week ago
The drive does appear in My Computer. This morning it actualy read 2 discs (woohoo!!) before it decided that was enough. Now it won't read any more, and nothing shows up when I right-click and select Explore. I've tried restarting the computer several times. So, it CAN read discs, just not all of the time. I've tried updating the drivers, but I supposedly have the most current version. ...
Size: 561 bytes
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osprey4 replied 1 month, 1 week ago
Hi, Amywoo:
Try running the Dell diagnostics on your drive. Run the READ test on a couple different data CDs.
The procedure is as follows. When you boot your system, hit F12 then choose Utility Partition. You want to run a custom test on just the CD drive.
Size: 318 bytes
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