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Thread: C7180 all in one can not scan to computer - Printer, All-in-One Install and setup - HP Support Forum

Started 1 month, 1 week ago by niloc
When I select scan menu and scan to computer and press ok, an orange exclamation mark lights up under the cancell button and the dialogue reads  "refer to device documentation for troubleshoot" but  cannot find any thing that relates to this, this does not effect the other scan options or printing from the computer,  (pavilion dv 9000) 
Site: HP Support Forums  HP Support Forums - site profile
Forum: Printer, All-in-One Install and setup  Printer, All-in-One Install and setup - forum profile
Total authors: 2 authors
Total thread posts: 8 posts
Thread activity: no new posts during last week
Domain info for: hp.com

Other posts in this thread:

Mr_Print replied 1 month, 1 week ago
Hi,       I need some information from you to help me better understand your situation.   Which OS are you running XP, Vista, Windows 7 What driver for the C7180 do you have installed.  Full feature, basic How is it connected to your PC.  USB, wired or wireless

niloc replied 1 month, 1 week ago
Hi I am running vista home 32 bit   wireless     I have downloaded full program and scan program  cheers

Mr_Print replied 1 month, 1 week ago
Try following this document and let me know if this fixes your issue  http://h10025.www1.hp.com/ewfrf/wc/document?docnam e=c01391654&tmp_task=solveCategory&lc=en&dlc=en&cc =us&lang=en&product=1153754

niloc replied 1 month, 1 week ago
OK   I have done that  and although I can scan to my PC from my printer by the commands on my PC  there is no change to the condition on the printer 

niloc replied 1 month, 1 week ago
just tried it again this time it started to scan and then said no computer connected  I then went to the wizard and it said I was connected!!!!!!!!!!!

Mr_Print replied 1 month, 1 week ago
If you open up solution center can you see your ink levels?

niloc replied 1 month, 1 week ago
yes I can see my ink levels and my cartridges

 

Top contributing authors

Name
Posts
niloc
5
user's latest post:
C7180 all in one can not scan to...
Published (2009-11-13 07:08:00)
yes I can see my ink levels and my cartridges
Mr_Print
3
user's latest post:
C7180 all in one can not scan to...
Published (2009-11-13 06:31:00)
If you open up solution center can you see your ink levels?  

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