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Thread: Beware of the "Grey market dealers"

Started 3 months, 3 weeks ago by DiverRider
Last year I bought a Suunto Vyper2 and was naive to the “grey market” pitfall. I have since had trouble with this device and sent in back to the "grey dealer". It has a 2 year warranty with them. This resulted in a barrage of phone calls to find out when I would get it back with a complete report of the devices repairs. I received the device back with a 7 page stack of papers which gave ...
Site: ScubaBoard - Online Scuba Diving Community - Equipment, Dive Travel,Training and More!  ScubaBoard - Online Scuba Diving Community - Equipment, Dive Travel,Training and More! - site profile
Forum: Computers, Gauges, Watches and Analyzers  Computers, Gauges, Watches and Analyzers - forum profile
Total authors: 13 authors
Total thread posts: 19 posts
Thread activity: no new posts during last week
Domain info for: scubaboard.com

Other posts in this thread:

awap replied 3 months, 3 weeks ago
You pay your nickle and you take your chances.

Rhone Man replied 3 months, 3 weeks ago
There are grey market dealers and grey market dealers. If you trust who you buy it from to deal with any problems, then the fact that they are trustworthy is probably more significant than whether they are grey or white. There are no shortage of warranty horror stories when dealing with original manufacturers.

RJP replied 3 months, 3 weeks ago
Quote: Originally Posted by awap You pay your nickle and you take your chances. Oh yeah? Well I just saw this on Leisurpro's site: TAKE YOUR CHANCES List price: A nickle Our price: Three cents You saved: 40%

RJP replied 3 months, 3 weeks ago
Quote: Originally Posted by awap You pay your nickle and you take your chances. Oh yeah? Well I just saw this on Leisurpro's site: TAKE YOUR CHANCES List price: A nickle Our price: Three cents You saved: 40%

RAWalker replied 3 months, 3 weeks ago
Rhone Man is on the mark. Not all grey market dealers are the same. If the dealer offers their own warranty in writting and has a history of customer satisfaction you will probably end up satified also. There are of course horror stories even within the Manufacturer Authorized repair chain. An extra line of defense is to use a charge card that has a protection program when purchasing such ...

Killer&Griller replied 3 months, 3 weeks ago
Quote: Originally Posted by RAWalker . Personally I won't purchase new gear from manufacturers that don't allow internet sales and hold dealers to MARP pricing. Don't buy much gear there do you Walker....... they all have MAP pricing. That doesn't dictate what the item is sold for, just what it is advertised for...

Valhalla replied 3 months, 3 weeks ago
Quote: Originally Posted by DiverRider Last year I bought a Suunto Vyper2 and was naive to the “grey market” pitfall. I have since had trouble with this device and sent in back to the "grey dealer". It has a 2 year warranty with them. This resulted in a barrage of phone calls to find out when I would get it back with a complete report...

awap replied 3 months, 3 weeks ago
Quote: Originally Posted by Killer&Griller Don't buy much gear there do you Walker....... they all have MAP pricing. That doesn't dictate what the item is sold for, just what it is advertised for. It is the manufactures way (although sad) of building value in their product by keeping the price the same everywhere someone looks. ...

limirl replied 3 months, 3 weeks ago
Would I be be right in saying that if you buy a new computer on ebay that supposedly comes with a full manufacturers warranty that you're screwed if anything goes wrong ? Will the manufacturers void the warranty if its not from an authorized dealer ?

tgsmith replied 3 months, 3 weeks ago
Quote: Originally Posted by limirl Would I be be right in saying that if you buy a new computer on ebay that supposedly comes with a full manufacturers warranty that you're screwed if anything goes wrong ? Will the manufacturers void the warranty if its not from an authorized dealer ? If it is not bought from an ...

 

Top contributing authors

Name
Posts
jd950
2
user's latest post:
Beware of the "Grey market...
Published (2009-09-09 14:55:00)
Quote: Originally Posted by limirl Guess I thought that new is new regardless of whom you buy it from. Once you register the product with the manufacturer and the serial number matches up as being one of their legitimate products then why wouldn't they honor it ? Am I missing something obvious here ? There may be more, but two companies in particular, Aqualung (who is also Suunto & Seaquest) and Scubapro officially refuse to...
DiverRider
2
user's latest post:
Beware of the "Grey market...
Published (2009-09-14 07:17:00)
Quote: Originally Posted by jd950 Your post suggests you sent it for repair, they tested it and found it was functioning properly. From that, you announce that one should never buy "grey market." You then state what high standards Suunto has for their products (one of which apparently doesn't work right) What makes you think Suunto would have done anything else had you paid double and gotten it locally? Maybe whatever...
awap
2
user's latest post:
Beware of the "Grey market...
Published (2009-09-08 09:38:00)
Quote: Originally Posted by Killer&Griller Don't buy much gear there do you Walker....... they all have MAP pricing. That doesn't dictate what the item is sold for, just what it is advertised for. It is the manufactures way (although sad) of building value in their product by keeping the price the same everywhere someone looks. All you have to do is shop around to find a price well under a MAP..... There is a big difference...
RJP
2
user's latest post:
Beware of the "Grey market...
Published (2009-09-07 14:25:00)
Quote: Originally Posted by awap You pay your nickle and you take your chances. Oh yeah? Well I just saw this on Leisurpro's site: TAKE YOUR CHANCES List price: A nickle Our price: Three cents You saved: 40%
RAWalker
2
user's latest post:
Beware of the "Grey market...
Published (2009-09-08 15:23:00)
Quote: Originally Posted by Killer&Griller Don't buy much gear there do you Walker....... they all have MAP pricing. That doesn't dictate what the item is sold for, just what it is advertised for. It is the manufactures way (although sad) of building value in their product by keeping the price the same everywhere someone looks. All you have to do is shop around to find a price well under a MAP..... Notice I did say MARP and...
limirl
2
user's latest post:
Beware of the "Grey market...
Published (2009-09-08 16:05:00)
Quote: Originally Posted by tgsmith If it is not bought from an authorized dealer, then it does not have a warranty to void in the first place........ Guess I thought that new is new regardless of whom you buy it from. Once you register the product with the manufacturer and the serial number matches up as being one of their legitimate products then why wouldn't they honor it ? Am I missing something obvious here ?
Splash-X
1
user's latest post:
Beware of the "Grey market...
Published (2009-09-08 15:33:00)
The number of these threads that have crept up over the past month is amazing. It must be that summer has driven people to buy more gear? This board needs a specific section dedicated to "grey market" purchases so these threads don't crop up in all different subareas. In this section of the forum this thread should have been for "My computer is freaking out" not about where you bought the computer....
tridacna
1
user's latest post:
Beware of the "Grey market...
Published (2009-09-08 16:20:00)
Quote: Originally Posted by RJP Oh yeah? Well I just saw this on Leisurpro's site: TAKE YOUR CHANCES List price: A nickle Our price: Three cents You saved: 40% REALLY? I just saw this on Learn To Dive Today TAKE YOUR CHANCES List Price: A nickel Our Price: $10,000 You saved: NOTHING YOU SUCKER I'm not sure why you choose to beat this dead horse over and over....it's ridiculous.
Rhone Man
1
user's latest post:
Beware of the "Grey market...
Published (2009-09-07 13:43:00)
There are grey market dealers and grey market dealers. If you trust who you buy it from to deal with any problems, then the fact that they are trustworthy is probably more significant than whether they are grey or white. There are no shortage of warranty horror stories when dealing with original manufacturers.
Killer&Griller
1
user's latest post:
Beware of the "Grey market...
Published (2009-09-08 01:16:00)
Quote: Originally Posted by RAWalker . Personally I won't purchase new gear from manufacturers that don't allow internet sales and hold dealers to MARP pricing. Don't buy much gear there do you Walker....... they all have MAP pricing. That doesn't dictate what the item is sold for, just what it is advertised for. It is the manufactures way (although sad) of building value in their product by keeping the price the same...

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