Thread: Berry Weather and support...

Quote: Originally Posted by fonejunkie Many many times... but they were either ignored or I was told to be patient or I was told that it wasn't THEIR problem (the weather service that they use, yadda, yadda, yadda). On a final, somewhat germane note, I love BellShare's other programs. I have most of them. I want to like BerryWeather, but their lack of support for issues related to it being non-functional is maddening. When BW works,...

I haven't had any issues lately. There was a downtime a couple weeks ago where it was not updating the current forecast but was updating the longrange. You might uninstall the app and reinstall.

Quote: Originally Posted by scarinzi Bellshare isn't going to do troubleshooting over their email support, that's what the forums are for. Did you start a new thread posting the issues you are having??? Have you tried removing the location/s at fault and re-adding them? That would be the 1st thing to do. Make sure all permissions are set to allow. If those things don't work delete Berryweather, do a physical battery pull, and...

Bellshare isn't going to do troubleshooting over their email support, that's what the forums are for. Did you start a new thread posting the issues you are having??? Have you tried removing the location/s at fault and re-adding them? That would be the 1st thing to do. Make sure all permissions are set to allow. If those things don't work delete Berryweather, do a physical battery pull, and then re-install from here . On a side...