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Thread: BES 4.1.3 Exchange - Constantly losing "send as"
Started 2 months ago by mvalpreda
I'm baffled here. I have a client with a brand new fully patched Exchange 2003 + BES 4.1.3.16 and the users who are using BES are constantly losing the Send As for the BESAdmin user. They are not in any administrator group. It's 5 users in 2 separate OUs off of another OU. They activate, sync, get all mail, calendar, contacts, etc. Sending mail is does not work though. All 5 users get "...
Site: BlackBerryForums.com : Your Number One BlackBerry Community  BlackBerryForums.com : Your Number One BlackBerry Community - site profile
Forum: BES Admin Corner  BES Admin Corner - forum profile
Total authors: 3 authors
Total thread posts: 20 posts
Thread activity: no new posts during last week
Domain info for: blackberryforums.com

Other posts in this thread:

gziz replied 11 months, 2 weeks ago
make sure you stop the BB router serviec for around 30 minutes after you apply the permissions in AD.
Size: 158 bytes
Customize:  Customize "<b>Reply 1</b>: BES 4.1.3 Exchange - Constantly losing "send as" :: BES Admin Corner :: BlackBerryForums.com : Your Number One BlackBerry ..."

mvalpreda replied 11 months, 2 weeks ago
I just shut off BB Router service, updated the permissions and I'm going to turn it back on in about 30 minutes or so. I don't have high hopes for that fix though.....hmmmmmm
Size: 246 bytes
Customize:  Customize "<b>Reply 2</b>: BES 4.1.3 Exchange - Constantly losing "send as" :: BES Admin Corner :: BlackBerryForums.com : Your Number One BlackBerry ..."

mvalpreda replied 11 months, 2 weeks ago
I've done the 6 lines of the dsacls. I've added a group with BlackBerry users and added the send as/receive at the top OU level. I've gone though adsiedit.msc and added BESAdmin to the AdminSDHolder. Nothing works. Still no Send As permissions for my users. I'm just waiting for my other clients BES's to break.
Size: 383 bytes
Customize:  Customize "<b>Reply 3</b>: BES 4.1.3 Exchange - Constantly losing "send as" :: BES Admin Corner :: BlackBerryForums.com : Your Number One BlackBerry ..."

garycutri replied 11 months, 2 weeks ago
To correct the "Send As" issue I have outlined the steps I use to quickly resolve this issue: 1. Stop the Blackberry Router service. 2. Open Active Directory and from the View menu select "Advanced Features". Then go to each user that will be added to the BES and open their properties, go to the security tab and add the user BESadmin and add the security permission "Send As". 3. Run ...
Size: 1,986 bytes
Customize:  Customize "<b>Reply 4</b>: BES 4.1.3 Exchange - Constantly losing "send as" :: BES Admin Corner :: BlackBerryForums.com : Your Number One BlackBerry ..."

mvalpreda replied 11 months, 2 weeks ago
The funny thing is that all users have BESAdmin with Send As permission in their security and they are not in any special group. They still get the red X. I am going to go through and do it again though.
Size: 260 bytes
Customize:  Customize "<b>Reply 5</b>: BES 4.1.3 Exchange - Constantly losing "send as" :: BES Admin Corner :: BlackBerryForums.com : Your Number One BlackBerry ..."

gziz replied 3 months ago
make sure you stop the BB router serviec for around 30 minutes after you apply the permissions in AD.
Size: 158 bytes
Customize:  Customize "<b>Reply 6</b>: BES 4.1.3 Exchange - Constantly losing "send as" :: BES Admin Corner :: BlackBerryForums.com : Your Number One BlackBerry ..."

mvalpreda replied 3 months ago
The funny thing is that all users have BESAdmin with Send As permission in their security and they are not in any special group. They still get the red X. I am going to go through and do it again though.
Size: 260 bytes
Customize:  Customize "<b>Reply 7</b>: BES 4.1.3 Exchange - Constantly losing "send as" :: BES Admin Corner :: BlackBerryForums.com : Your Number One BlackBerry ..."

mvalpreda replied 3 months ago
I've done the 6 lines of the dsacls. I've added a group with BlackBerry users and added the send as/receive at the top OU level. I've gone though adsiedit.msc and added BESAdmin to the AdminSDHolder. Nothing works. Still no Send As permissions for my users. I'm just waiting for my other clients BES's to break.
Size: 383 bytes
Customize:  Customize "<b>Reply 8</b>: BES 4.1.3 Exchange - Constantly losing "send as" :: BES Admin Corner :: BlackBerryForums.com : Your Number One BlackBerry ..."

mvalpreda replied 3 months ago
I just shut off BB Router service, updated the permissions and I'm going to turn it back on in about 30 minutes or so. I don't have high hopes for that fix though.....hmmmmmm
Size: 246 bytes
Customize:  Customize "<b>Reply 9</b>: BES 4.1.3 Exchange - Constantly losing "send as" :: BES Admin Corner :: BlackBerryForums.com : Your Number One BlackBerry ..."

garycutri replied 3 months ago
To correct the "Send As" issue I have outlined the steps I use to quickly resolve this issue: 1. Stop the Blackberry Router service. 2. Open Active Directory and from the View menu select "Advanced Features". Then go to each user that will be added to the BES and open their properties, go to the security tab and add the user BESadmin and add the security permission "Send As". 3. Run ...
Size: 1,986 bytes
Customize:  Customize "<b>Reply 10</b>: BES 4.1.3 Exchange - Constantly losing "send as" :: BES Admin Corner :: BlackBerryForums.com : Your Number One BlackBerry ..."

 

Top contributing authors

Name
Posts
mvalpreda
16
user's latest post:
BES 4.1.3 Exchange - Constantly...
Published (2009-11-20 04:42:24)
I'm baffled here. I have a client with a brand new fully patched Exchange 2003 + BES 4.1.3.16 and the users who are using BES are constantly losing the Send As for the BESAdmin user. They are not in any administrator group. It's 5 users in 2 separate OUs off of another OU. They activate, sync, get all mail, calendar, contacts, etc. Sending mail is does not work though. All 5 users get &quot;'Desktop email program unable to...
gziz
2
user's latest post:
BES 4.1.3 Exchange - Constantly...
Published (2009-09-02 12:29:43)
make sure you stop the BB router serviec for around 30 minutes after you apply the permissions in AD.
garycutri
2
user's latest post:
BES 4.1.3 Exchange - Constantly...
Published (2009-09-02 12:29:43)
To correct the &quot;Send As&quot; issue I have outlined the steps I use to quickly resolve this issue: 1. Stop the Blackberry Router service. 2. Open Active Directory and from the View menu select &quot;Advanced Features&quot;. Then go to each user that will be added to the BES and open their properties, go to the security tab and add the user BESadmin and add the security permission &quot;Send As&quot;. 3. Run the...

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