Thread: 100 Things Restaurant Staffers Should Never Do
Started 1 month, 3 weeks ago by WPA-Guy
Here is a link to a New York Times Blog:
http://boss.blogs.nytimes.com/2009/1...r-do-part-o ne/
Preview:
32. Never touch a customer. No excuses. Do not do it. Do not brush them, move them, wipe them or dust them.
I love the list and the comments have to be from the teeming millions.
Bob
I see nothing wrong with complimenting someone on their attire, if it strikes me.
I wonder what 51-100 will be?
51) Serve the kids first. Get them crayons and crackers and keep them occupied.
51. When taking everyone's orders, make sure to write down every single order.
51a. When someone at the table complains that you didn't comply with rule 51, don't cover your ass with "Oh, it's coming out in a minute." When everyone else's order took 25 minutes, that one unremarkable meal really shouldn't take 50.
Don't ask, "Have you been to [restaurant name] before?" and then launch into an explanation of how your restaurant is unique. Your restaurant is not unique unless you are going to get under the table and blow me. Then your restaurant is unique and I would like to hear more about it. After you're done blowing me.
Quote:
Originally Posted by tdn
51a. When someone at the table complains that you didn't comply with rule 51, don't cover your ass with "Oh, it's coming out in a minute." When everyone else's order took 25 minutes, that one unremarkable meal really shouldn't take 50.
This happened at Carrabba's the last time the ...
Quote:
Originally Posted by ivylass
This happened at Carrabba's the last time the whole side of my husband's immediate family (13 of us) ate there.
Happened to me twice, both when I was in a group of six. In one of those cases, I was the one whose meal was forgotten. Naturally, we had tickets to a play that night....
Quote:
8. Do not interrupt a conversation. For any reason. Especially not to recite specials. Wait for the right moment.
Seriously? Interrupt me. I'd much rather order for 30 seconds and be done with it than wind up a 20 minute conversation to realize we haven't even seen our waiter yet.
I like #8:
Do not interrupt a conversation. For any reason. Especially not to recite specials. Wait for the right moment.
I have had WAY too many waiters recently interrupt my conversation to say "How is everything?" GRRRRRRRRR. DO NOT interrupt the conversation at the table just to ask how we are.
Quote:
Originally Posted by Enderw24
Seriously? Interrupt me. I'd much rather order for 30 seconds and be done with it than wind up a 20 minute conversation to realize we haven't even seen our waiter yet.
There's got to be a happy medium. You could approach the table, and see if you can make eye contact with the ...
Quote:
Originally Posted by tdn
There was another time when two of us went into a place and ordered. We waited and waited and waited. After about 30 minutes, a guy came in, sat down, ordered, got his meal, ate, paid his check, and left. And we were still waiting. Was his order a lot simpler than mine? No. It was the exact same thing....
Quote: Originally Posted by Lynn Bodoni Apparently, Hooters girls are encouraged to sit down with the customers when they aren't busy elsewhere. My brother loves Hooters because of this. So if Ethel over at Mo's Diner sits down with your brother, he'll like it too?
Quote: Originally Posted by elbows Sheesh, how did I miss that this guy has no real restaurant experience? Well, I pointed it out way back in post #39: Quote: Originally Posted by Mister Rik His little bio there says this: " Bruce Buschel an author, magazine writer, co-creator of an Off Broadway musical, and director/producer of jazz films writes about his latest venture: building and starting a seafood restaurant. "...
Quote: Originally Posted by gigi It's only happened once or twice, but they didn't even ask first. They pulled out a chair and sat down, all chummy like. That's just weird.
Quote: Originally Posted by Mister Rik I guess this depends, again, on the level of restaurant. In most of the places I've cooked, "special" = "bargain", which explains why so many retirees order "the special" without asking what it is. Of course, that gave me the evil idea that, if I had my own restaurant, I could make a killing by posting daily "specials" that are...
If he does this right, just judging by the vibe, hinging on who is the Chef behind this Restaurant, his Restaurant could be like the Le bernardin of the French Laundry class of Michelin Star restaurants.
How about this one? Quote: 42. Do not compliment a guest’s attire or hairdo or makeup. You are insulting someone else. I could see not doing it because it's "too familiar" but how is it insulting someone else? By that rationale, EVERY compliment is a insult of someone else.
Quote: Originally Posted by CookingWithGas It is also widespread in America 1 . Handles pointing to the 4:00 position (or thereabouts). _______________________ 1. Martin, Judith, "Miss Manners' guide to excruciatingly correct behavior," W.W. Norton, New York, p. 171 I grew up with this rule.
Quote: Originally Posted by devilsknew Sorry, I meant is there ever an appropriate time to do vice versey... serve from the right, remove from the left? Because it is not a hard and fast rule, depending on seating and place setting. Seating and complicated multicourse settings I have found can sometimes turn organic in "big top" tables, pulling together banquettes and large tables, and coming and going mingling customers,...
Quote: Originally Posted by Jackmannii *I've also considered responding to this question with a rejoinder like "Too much fucking tarragon." But it's not worth the risk. Speaking of smart remarks, my friend mentioned this one: "If you need anything, my name is Bob." "What's your name if we don't need anything?" **Don't worry, I wouldn't do it.
Quote: Originally Posted by Auntbeast The No Touching Rule: Bugs me. I tend to touch someone lightly on the shoulder when I am coming up behind them to clear a plate or fill their glass. As with most other things, it depends. If you try to serve dinner when I'm telling a tale and gesticulating wildly, I'd rather have you touch my shoulder to get my attention than end up letting me accidentally knock a plate of food across the table....
RT @ rwoodland : "100 Things Restaurant Staffers... RT @ rwoodland : "100 Things Restaurant Staffers Should Never Do" - http://tinyurl.com/ylhqx5u @ annak244 I thought of the restaurant!
12:05 AM Nov 3rd
from Echofon
Thread profile page for "100 Things Restaurant Staffers Should Never Do" on http://www.straightdope.com.
This report page is a snippet summary view from a single thread "100 Things Restaurant Staffers Should Never Do", located on the Message Board at http://www.straightdope.com.
This thread profile page shows the thread statistics for: Total Authors, Total Thread Posts, and Thread Activity