They say nothings wrong with it | Thread profile

They say nothings wrong with it My video ipod 30gb has been with Apple for a while and I have just checked online and they are sending it back stating nothing is wrong. I cannot even get 9 hours of battery life out of it on a normal shuffle of songs. I'm so fed up because I've barely had use of it as it took 3 weeks to get to me originally and now this. What can I do? Their technical support ...

Apple's warranty will only cover battery if you get less than half of the advertised battery capacity within the first year. The advertised for the 5G 30GB is 14 hours meaning that they will do nothing until it drops below 7 hours. Also, when you are checking battery life you need to do the following: Turn off the Sound Check Turn off any EQ settings You can't have Shuffle ...

I think its a bit off if the advertised battery life. I just got off the phone to one guy and he lied throughout. Said they only ever send out a replacement ipod for shuffles, never for video ipods. He also said if I purchased the applecare they will fix it, but not unless I buy it as the battery is a software issue and will only be covered if I buy the warranty. At this point I said 'I am ...

Here's some more information on batteries on Apple's website.