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In-Game Customer Support | Forum profile
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Forum profile page for In-Game Customer Support on http://www.wow-europe.com/en/index.xml.
This report page is the aggregated overview from a single forum: In-Game Customer Support, located on the Message Board at http://www.wow-europe.com/en/index.xml.
This forum profile page summarizes the general forum statistics such as: Users Activity, Forum Activity, and Top Authors, which are reported in either a table or graph below for a given reporting time period.
Additional forum profile information for "In-Game Customer Support" on the Message Board at http://www.wow-europe.com/en/index.xml is also shown in the following ways:
1) Latest Active Threads
2) Hot Threads for Last Week
Warning: These statistics are generated using 'best efforts' and can experience delays and reporting errors at times. Please note that such statistics do not constitute a forum's popularity and/or exact posting volumes at any given reporting period.
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Posting activity on In-Game Customer Support:
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Week
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Month
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3 Months
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Threads:
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467
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1,158
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4,559
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Post:
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1,582
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4,169
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15,397
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In-Game Customer Support Posting activity graph:
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Top authors during last week:
user's latest post:
[Guide] How to CLEAN your PC...
Published (2009-11-29 04:26:00)
@ Cloudmane Remove the Ask Toolbar via Add/Remove Programs. Re-run HJT and select this item then choose "Fix Selected" and reboot. O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
user's latest post:
Lost all my Gold!
Published (2009-11-27 06:56:00)
We have now returned the mail in question to Lightér. Can you please verify that you have received it correctly when you next log in, and let us know if you have any further problems with it? :)
user's latest post:
Migrating bugged?
Published (2009-11-27 18:27:00)
I've replied to your other thread, so I'll go ahead and close this one. :)
user's latest post:
Uncorect loot master
Published (2009-11-28 09:36:00)
delete the name from your post, that breaks the forum naming and shaming rules And no a GM will not help, Master looter has all the rights to the loot and does what he sees fit with it. To do what he has done, morally wrong yes, breaking any ingame rules, no
user's latest post:
Suspension expired
Published (2009-11-29 03:22:00)
Then it should've expired, on the offchance that a GM here can help, can you list the charactername and realm of the character?
user's latest post:
Blizzard Authenticator
Published (2009-11-26 01:57:00)
Hello Jaxyrl, Glad to see that you have managed to get this resolved :) The issue is that it depends where you log in from. If you log in from eu.battle.net then you're already on the correct "account home" page. However if you log in via account management on wow-europe.com you need to physically click the home button to get to the "change security options". Hope this has cleared things up for you!
user's latest post:
Race Change and Ignore list
Published (2009-11-29 06:30:00)
Hi Tenthi, Q u o t e: What will happen to the character's "Friends" and "Ignore" lists when I change its race? The character's "Friends" and "Ignore" lists will be unaffected by the change. Race Change FAQ http://us.blizzard.com/support/article.xml?locale=en_US&tag=RCFAQ Unfortunately they would not be affected by a Race Change. If you'd like to see...
user's latest post:
[Bug] Changing realm list
Published (2009-11-27 22:50:00)
I've had this Bug for a year now. It started after WotLK came out I think. ANd since I have almost 50 chars in this account (Yes I'm an alt-o-holic) it gets really annoying at times. But I've just learned to relog to change realms. Didn't really even think that it was a bug... oh well, maybe it gets solved now. :)
user's latest post:
Venomhide Ravasaur + Faction...
Published (2009-11-28 12:31:00)
Q u o t e: Okei, I just got my Venomhide on my hunter and now im gonna faction change. I KNOW that it turns to an Winterspring saber, but I wonder... How? Do you get full rep with winterspring automatic? Cause I think you need to be exalted to get the saber. ty for any answers No idea, but perhaps you can let us know? ;)
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Latest active threads on In-Game Customer Support::
Started 5 days, 23 hours ago (2009-11-29 00:24:00)
by Lombalanos
Hi Mknight,
You have not updated your account to Wrath of the Lich King using the CD key in your box. Sign in at Account Management and if you scroll down, you'll see an option to upgrade, which will ask you for the Wrath of the Lich King CD key when you click it. This should be on your Wrath of the Lich King manual or your CD case and once you do that, your account will be upgraded.
Started 6 days, 12 hours ago (2009-11-28 11:44:00)
by Ellifara
The account is actually suspended/banned?
Reason I ask is a common scam email is about "account selling" asking you to send in infomation
Was the suspenion/ban in place when you received the email? or after you replied to it?
Started 5 days, 17 hours ago (2009-11-29 06:30:00)
by Lombalanos
Hi Tenthi,
Q u o t e: What will happen to the character's "Friends" and "Ignore" lists when I change its race?
The character's "Friends" and "Ignore" lists will be unaffected by the change.
Race Change FAQ
http://us.blizzard.com/support/article.xml?locale= en_US&tag=RCFAQ
Unfortunately they would not be affected by a Race Change. If you'd like to see such a service, it's ...
Started 5 days, 17 hours ago (2009-11-29 06:26:00)
by Lombalanos
Hi Invogue,
We have a lot of Chinese players who would be offended to read your comments concerning their responsibility in the compromise of your account and would ask that you don't make such comments without considering how they can be interpreted.
In addition, we handle customer details with due care and proper regard for security, so there are never incidents where your account details...
Started 5 days, 17 hours ago (2009-11-29 06:09:00)
by Lombalanos
Hi Morporc,
There'll always be different causes for your compromise, depending on how it happened but your advice will undoubtedly help another in the same situation. Another similar thread was posted yesterday with an entirely different cause:
Please Read If You Been Hacked +have a mage
http://forums. wow-europe.com/thread.html?topicId=1 1587052904
Started 5 days, 18 hours ago (2009-11-29 05:17:00)
by Tutti
It's fake, don't respond.
Started 5 days, 18 hours ago (2009-11-29 05:07:00)
by Anteus
just posted the same thing 10 minutes ago :(
Started 5 days, 18 hours ago (2009-11-29 05:11:00)
by Lombalanos
Hi Anteus,
You should check your registered e-mail for your account. Our Game Security agents have been in touch. Apologies for the delay and thanks a lot for your feedback.
Started 5 days, 19 hours ago (2009-11-29 04:12:00)
by Való
You get an option to return the item within 2 hours of purchase for a full refund, so if you bought it a few days ago it is unlikely the GM's will help you.
As a side note, Swords are much better in Arena due to the extra swing over some Armor Pen, which you can get from gems/trinkets etc.
Started 4 months, 4 weeks ago (2009-07-09 11:35:00)
by Diminia
Q u o t e: Could I please receive some help and further instructions regarding the link on the stage 2. :
http://www.download.com/Ad-Aware-2008/3000-8022_4- 10045910.html?part=dl-ad-aware&subj=dl&tag=top5&cd lPid=10903602
When I enter that website I can't really understand WHERE exactly to DL the file from.
Thanks
You can download it from here:
http://www.lavasoft.com/single/...
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Hot threads for last week on In-Game Customer Support::
Started 4 months, 4 weeks ago (2009-07-09 11:35:00)
by Diminia
Q u o t e: Could I please receive some help and further instructions regarding the link on the stage 2. :
http://www.download.com/Ad-Aware-2008/3000-8022_4- 10045910.html?part=dl-ad-aware&subj=dl&tag=top5&cd lPid=10903602
When I enter that website I can't really understand WHERE exactly to DL the file from.
Thanks
You can download it from here:
http://www.lavasoft.com/single/...
Started 1 week, 1 day ago (2009-11-26 04:25:00)
by Shammoz
You should indeed continue reporting.
There are reasons why you still see the bots running around.
This blue post is a good explanation of why...
Read the US GM Syndri's analogy of the situation at:
http://forums. worldofwarcraft.com/thread.html?topi cId=7475682914&pageNo=1&sid=1#6
Started 1 week ago (2009-11-27 10:45:00)
by Gwelin
Q u o t e: I have just made an awesome back that I made from a Pattern I got in Dire Maul North. The Item level is 62 yet the 2 enchants (22 AGI and 10 AGI + Stealth) I've tried to put on it have failed giving me the message "Item Level is Too Low".
Is there a reason for this or is it an error?
i guess you are confusing item level with char level. they are very different things
...
Started 6 days, 22 hours ago (2009-11-28 00:58:00)
by Neop
I bet your characters will be restored and I hope faster then my characters, average wait time 8 - 18 hours on ticket, and 1-2 more days for restoring characters, but that what happening to me, good luck with faster response at your tickets and restoring your characters :)
Edit: I think GM will help you with renaming your character when it will be restored.
Started 1 week, 1 day ago (2009-11-26 07:35:00)
by Rayem
I don't see why not. Make a ticket and ask. Should not hurt any.
Started 1 week ago (2009-11-27 03:46:00)
by Yumiko
Now, as this was done in september, characters may be recovered, and some of the gear, but it might be not possible to get it all back, or perhaps it won't be possible at all. I'm not sure, but there might be some complications with this due to the long time since the deletion.
Started 1 week, 2 days ago (2009-11-25 21:34:00)
by Rayem
Well if you did nothing wrong then I guess it will be solved for you. But there is no tme line for Account Admin servises. I guess it would probably be from week to 2 weeks. Or it could be less than that.
And I think what caused this is the ammount of Gold you sent your friend. Lets just say that you are very lucky to have 15k most of the time. ;) But I wish you all the best and hope you get ...
Started 1 week, 1 day ago (2009-11-26 08:10:00)
by Rayem
There's usually a time there as well. Like: Game-Time Expires at 27th of November 14:45 or something of that kind.
Started 1 week, 1 day ago (2009-11-26 05:38:00)
by Shammoz
That is a fake email. You will see it asks for your Account password, Blizzard will NEVER EVER ask for this.
Ignore the email, it is a known fake. Trash it and enjoy wow. :-)
Started 1 week, 1 day ago (2009-11-26 01:41:00)
by Rayem
Ok apparantly your account was compromised. You should check you computer for viruses/malware/keyloggers to make sure your computer is secure. And please don't post account details on the forums... That's just asking for trouble.
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