Lollan | Forum profile

Hi Cudni and stackz, I understand what you're saying, but Quote: Originally Posted by stackz Any setup file compiled with INNO shows that notification - file is not an archive. not every setup file built with Inno Setup, is giving that warning from NOD32. Just two examples where I don't get that warning from NOD32: everestultimate530.exe (version 5.30.1900.0 of Everest Ultimate) This installation was built with Inno Setup....

at this stage and until someone from Eset with better knowledge can provide an explanation all we can do is speculate

FanJ, you're quite right. I inspected my last scan results and checked on the INNO setup files. Some of them reported as 'not an archive', I was able to extract their contents using 7zip, others would not extract. It seems likely that it is dependent on what version of INNO was used to compile the setup file and that ESET's unpacker just doesn't recognize all compression methods. The same goes for 7zip archives - with...

Hello jeffw_00, Our support engineers will need to take a look at your system. Can you please create a case by going to our website: http://www.eset.com/support/contact.php# Or you can call using the contact information on the following page: http://www.eset.com/company/contact.php Once you receive a case number, can you PM it to me and I would like to make sure that you are helped. Thank you, Richard

"Username EAV-etc not found or inactive. You must use your 'AV-#####' or 'EAV-#####' ESET username for renewals" the entry I made is an exact copy and paste from the email I got in response to my question about the numbers required. When this didn't work I got email saying I could phone and have the renewal processed manually. That's a kind offer but it's kind of sticking in my throat that I...

Hello, It looks like you posted your original message on Saturday at 5:46PM (Pacific), is that correct? Assuming you did not receive a response today (Monday), you can always call the ESET office. Many of them have toll-free numbers. I am not sure what part of the world you are in, but if you are in North America, ESET's toll-free number is +1 (866) 343-3738, for which there should be no charge to call. Office hours at 6:00AM-6:00PM...