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Quote: Originally Posted by babrees Thank you both. Yes Safiyya, I do realise the networks have been trying to sort datafeeds out and am not "getting" at you in any way. I don't know how often White Stuff update their feed, but I note that they are not yet in the jewellery category. I look forward to seeing them there! I shall send an email with the other merchants who do not put their products into the right category...

Quote: Originally Posted by gunneradt theyre giving it away because it isnt worth having not enough channels and the picture quality isn't an improvement enough to warrant any increase in subscription. Ive said this before - HD needs to be the same price as the current package - it's expensive enough as it is. That's because it isn't HD. It depends how good youre TV is at upscaling the signal. In some cases an advanced...

Quote: Originally Posted by HelenMarie thebusiness, I have been in this industry for a long time now, have used this forum for a long time and am getting more and more frustrated by some of the comments that appear on here such as yours. If you want clients to engage with you then you should talk to us about your issues directly. My details are readily available and I'm always willing to discuss issues one-to-one with anyone. I have been...

Hi befuddle It's working from here. Are you sure it's not a problem at your end? Adam

Thank you both. Yes Safiyya, I do realise the networks have been trying to sort datafeeds out and am not "getting" at you in any way. I don't know how often White Stuff update their feed, but I note that they are not yet in the jewellery category. I look forward to seeing them there! I shall send an email with the other merchants who do not put their products into the right category and also a suggestion. Cheers Jill

Hi Aclements, Thanks for getting back about the product count discrepancies. How about a category just called 'Uncategorised' or 'Misc' that includes everything with a blank category. This way, if selecting specific categories, we can also have an option to include these products to manually map.

Follow ups do happen and not just via email. I leave lots of checkouts with half fulfilled orders as I test voucher codes (with my real contact details in) and I sometimes receive calls from the merchant to see if I'm having problems with the checkout or asking why I've not completed the purchase.

Hi Steerpike We're just making some last minute tweaks and are aiming to get it live by 11.30am. Will post on here when its all ready. Thanks Rachel

If there was an a4u prize for post of the year then this would get my vote. Straightforward, honest, factual and realistic - I must be on the wrong forum. The bell is tolling for VC sites IF this is the 'typical' merchant experience.

Hi confuscius Some merchants operate a wide variety of discount codes across their business. Some of these discount codes will be restricted to specific areas of their business, such as codes for use by employees, or codes that have been budgeted for use only by specific channels or alongside particular promotions. Merchants can decline commissions when these codes are used in conjunction with an affiliate sale. There are lots of retail...