The Lounge | Forum profile

QUOTE (Hans777 @ Jun 23 2008, 09:05 PM) Wow, so you're basically saying that even if tech support doesn't bother to help you - even though you pay thousands of dollars for the company's services - you should just sit idle and hope that they will eventually find time for you? I wish our customers were that patient... With the way our ticket system works, each department typically...

QUOTE (Kevin Hazard @ Nov 13 2009, 04:16 PM) I haven't heard of any changes, so I'm going to forward this around and see if we can get to the bottom of it. Do you mean to say you don't read them as bedtime stories? lol - no. By that time, I'm too tired to remember what I need to be doing. Which works out because there isn't anything wrong with a little sleep! 5:10 PM CST ...

Our Advanced Services group can give you a quote on installing webmin. If you submit a ticket and PM the number to me, I'll escalate it to them. Quote is free!

I second trying to make the forums more visible, "back in the day" TP and ev1/RS forums were very common hits on google when searching. It is sad that through the process of moving them around and hiding them that they are not pulled from as much anymore.

QUOTE (softwarefilt @ Nov 24 2008, 01:17 PM) Hello, another new member here. I'm working on finishing up my first eBook and I want to make sure I know how to market it online after it's done. I hope to be self-employed too someday, or at least be able to have some revenue coming in from my own products and services. Anyway, I'm glad to be here. Happy posting everyone. Welcome to...

and by the way, great forum! i look forward to using it more.

QUOTE (Hans777 @ Jun 23 2008, 09:05 PM) Wow, so you're basically saying that even if tech support doesn't bother to help you - even though you pay thousands of dollars for the company's services - you should just sit idle and hope that they will eventually find time for you? I wish our customers were that patient... With the way our ticket system works, each department typically...