Avaya: IP Office | Forum profile

Hi Is there any way you can limit the amount of phones that can be in DND?? In a company with 25 users who are regularly away from their desks working different shifts they would like only 15 people at a time to be able to be in DND so that there are always 10 calls getting through to people at a time Is this in any way possible?

Hello In the system tab you can input custom contact info to let the system notify you of any changes made by other users, how can i be notified of this all i get is a message under the contact info saying config modified locally. Can i recieve an email? any type of summary with what was changed? Thank You

Hello again, I am testing out a One-X system which seems to be great so far..i have a friend with a mitel system 4 phones and sip lines over a cable connection....do you know of any SIP carriers who do the same over cable? Alot of carriers i spoke with will only use a PRI.

Has anyone attempted to install vmpro in a virtual environment? In theory it seems simple how-ever having not done it before... If so any tips what's the best way to roll-out the apps. IP 500 4.2 with IP Sets soft console

We recently moved from a Merlin system to an Avaya IP Office 500 and I am trying to find out how to program a button to transfer directly to voice mail using the fewest buttons possible. The closest I can get is [Trnsfr] + [#] + [ext. number]. This means I need to hit two buttons before starting the extension number. Good old Merly let me hit a button called [Voice Mail Transfer] + [ext. number...

Quick question that I can't seem to find any help on. I have two sites connected through a vpn. IP406 Site 1 (main) .1 subnet Phone sys .42 subnet remote site .2 We have a mix of Digital and IP phones at the main site, all working wonderfully. (Ip phones are 192.168.42.xxx) The VPN is established and working well. My question is, should the IP phone at the remote site be on that local ...

We have an IP500 system and we currently have an employee working from home. This employee lives in a city in which calling her is a long distance call. To dial long distance an authorization code is required by our carrier, Paetec, which is the way we want it. The issue is that when the calls are tranfered to her phone, the caller is instructed to enter an authorization code. We have tried...

We have a 4_1_15 IP500 with a PRI and 4 analog trunks available. If the PRI goes down we would like to fail over to the 4 analog trunks then restore to T1 when it comes back in service. Is this an alternate route? Using ARS? Any good docs or how to's that could help? Or at least a short summary to get me started. Thanks so much!

VPN phone registers to IP Office in the 192.168.254 subnet via a Cisco PIX firewall. Cisco PIX hands VPN phone an IP address in the 172.23.10 subnet. Call between extensions completes successfully with full talkpath. Call over the SIP trunk results in one-way talkpath, in that the VPN phone can hear the called party but the called party cannot hear the VPN phone. Oh, and the display is ...

Just need some enlightenment.. In older version of IP Office and VM Pro.. In order to have outcalling to work you needed the following set up. 1. Under source tab for user the target number(Pxxxxxxx) 2. In VM Pro you had to set up a call back for the USER. Pretty simple, Except user could not turn it on and off easily. They would have to have system admin do it for them out have access to ...

help file says: Base Extension: Range = 2 to 9 digits. This is the directory number of the extension's default associated user. For IP Office 4.1+, changes to the Base Extension are mergeable. tried this morning on a client site. didnt work. first time i have ever had a problem with this. swapped mod4 port 9 (extn 3381) with mod 4 port 14 (extn 3389) extns stayed the same. pulled config ...

Hi Has anyone taken "ACT00992AEN IP Office Release 4.2 Technical Delta" ? It has 30 questions and I failed on 2 questions and that made me fail the test ?! Does anyone know if you only will pass if you have no faults ?

I have two sites with IP400 V2 and 2 kentrox q2300 routers and both sites can call each other through extensions. I have added a new site but with IP500 4.2 professional with a VCM module and a kentrox q2300 router. I set up the kentrox and cannot call the other sites. my question is....does the new IP500 require a SCN license for this to work? Thanks!

I have an IPO 500 with Vm Pro....is there any way to transfer straight to a users VM box. Say i get an incoming call, then just want to send them to the users VM box, without having that user put on DND. IS this possible? Is there something simple im overlooking? Thanks in Advance

I have just started trying to link a Call Manager to a Avaya IPO. I have created the VOIP Line and tested sending all over the line i get an error Icomp Disc and the call is dropped before the configuration was done on the cisco i have a busy tone. the call manger calling the IPO gets a 100% busy tone Any idea's out there I'm guessing a routing issue and not a codec any sugesstion don't...

I have a provider that is requiring all of my telephone extensions outpulse DID information. They say that I must outpulse the information and must set the privacy bit so that the call ultimately gets to the destination as private/restricted. I have IPO 500 running 4.1.15 on a PRI. I have incoming call routes for all my extensions that have DID's however all the extensions that do not have ...

We have an IP406 and 5410 handsets. Our operators have headsets and we would like to play music until a call comes through. Does anyone know how this can be set-up? Thanks.

Hi, I am having problems getting the SMTP emailing to work on Embedded VM. On a VM PRO it works with no problems. I assume it has something to do with IP Route's, but I can't figure it out... Any assistance much appreciated. IP 500 R4.2(4), VM PRO 4.2 (19) TIA

Working with version 4.2.4 I just discovered that the IPO manager applicatie responds to DHCP requests!. I used Wireshark to confirm it. As soon as I unmarked the Bootp/TFTP in the preferences the problem was gone. It might have been in older versions too because the last few weeks we had strange problems with a number of PC's. They were not able to login. The manager should never offer DHCP ...

We have an IP500 system and we currently have an employee working from home. This employee lives in a city in which calling her is a long distance call. To dial long distance an authorization code is required by our carrier, Paetec, which is the way we want it. The issue is that when the calls are tranfered to her phone, the caller is instructed to enter an authorization code. We have tried...