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Only other reason I can think of is low battery. What time frame are these 100 dives covering? I'd either take it to your local DS to see if they can open it, or contact Aeris (I've had great customer service from them).

Hi Dennis, Oh, okay. I thought you combined the data from both. My misunderstanding. Hopefully, the engineers who work on the program will eventually come p with import and export functions that are compatible so data can be combined, especially from multiple computers - so all dive data can be in one file even if one switches to another dive computer. Anyway, thanks for the response. Jim

I had the same issue while it was transferring data to my PC and the cable got pulled out. The only way to get it back was to pull out the battery.

Got a reply back from Aeris on this. Here's what they had to say: Quote: The Atmos Elite wrist boot is actually three pieces: two separate wrist strap halves, and the rubber boot that surrounds the computer module. Each half of the wrist strap is attached to the computer module using spring-loaded pins, just like a standard wristwatch strap. To remove the straps, use a small flat bladed jeweler’s screwdriver to compress one end of the...

This is a frequent observation on this model, we have 2. The nature of the power-up cycle puts a heavy drain on the battery and a cold battery has less capacity. The other notable fact is that the battery of choice is the Sony version of the type number. While you can get them from others like Energizer and Duracell the output curves are not as good a match during start-up. If the battery level shows a full charge once in operation it is...

Sorry, I must not have been clear about the situation. I bought the laptop for use in the trip I'm starting tomorrow morning. There was no 'real' data on the laptop until the move was completed. I wanted to move my data intact from the desktop to the laptop. Because of the virtual directories, I first had to create information on the laptop by downloading dives and configuration information from the T3. Once the directories were...

Go to Aeris website then go to T3 computer and click on spec and you will find the answer.

As promised, an update on my compumask. I LOVE IT!!! I am a much better diver because of it. No fumbling around for a console, my ascent rate is micromanaged, safety stops are exact...just great. Only problem I have is getting the mask to download to my laptop dive log. Seems like everytime is a peck fest trying to get it to link up. Would be nice if Aeris would publish a step by step checklist of what to plug in when, turn on next and what...

I have an aeris atmos ai and it has been great for over 100 dives. I use the USB cable to download the dives using the latest version of the areis software. After a 5 dive day today, I was able to download the dives just fine. Afterwards, the computer itself locked up showing all the LCD symbols with no response to button pushes. I have since attempted to remove the battery cover with no success. In fact, I actually cracked the plastic on one...

During a download, the PC s/w puts the dive computer into a download mode, downloads the data, then tells the dive computer to go back to surface mode. The divecomputer has a timer such that if it hasn't "heard" from the PC in 120 seconds, it will revert back to surface mode on its own in 120 seconds. So if the PC was in the middle of downloading and the cable comes loose, in 120 seconds, the AtmosAI should go back to...