ISO/TS 16949 - International Automotive Quality Systems Standard | Forum profile

Measuring QMS effectiveness and improvements

Quote: Originally Posted by kkb1809 Hi , Wishing a very Happy New Year to all. I have a question, How can I measure the effectiveness of my organization's Quality Managment System? Couldn't resist not to toss in my ... Here is my line of thought, looking from way up: - Why is your company in business? Profit organizations (most) are in business to make money while charities provide charitable services (product). I will continue my...

Correct, the current rules are 3rd edition, but it is for TS16949:2002, not TS16949:2009. I was wondering if a new version was in the works. Thanks.

Quote: Originally Posted by millie6901 Hi All.. until today i still don't have a idea how to fullfill to "product audit" i only using the Control plan to audit the product. pls advise Assuming that you are ISO/TS 16949:2002 certified, the Control Plan would be an excellent start. Clause 8.2.2.3 basically provides all the pieces you should take a look at. The frequency of doing this depends greatly on the confidence...

See also this thread for more examples Product Audit - Explanation and samples of the report - TS 16949

Can anyone share an example of an Internal Audit report that youre using for reporting results of a Product audit? Ive searched attachments but havent seen any "reports" specific to the product audit. Maybe instead of being specific to Product audit, does anyone have a form that is generic enough to report all types of audits?

Our control plans include dimensional, functionality, packaging and labelling requirements which is what we audit (the control plan), but I can see your point. Thanks.

Quote: Originally Posted by Jennifer Kirley Overall effectiveness is determined by assessing various indicators: The number and type of audit findings The number and type of repeat audit findings Internal performance metrics Customer satisfaction and complaints Community satisfaction Product failures/returns Product performance against design/expected lifespan Cost to resolve problems Employee readiness to work (including resulting from...

Quote: Originally Posted by DrM2u One correction to Sidney's statement: the ISO 9001 stnadard is based on the eight management prionciples, of which one is mutually beneficial relations with suppliers (a.k.a. supplier partnerships). This is reflected in clause 7.4 of the standard and elaborated in ISO 9004 (like Sidney indicated). Not at all. Sidney's comment is pretty much on the mark. The whole of section 7.4 doesn't lead to...

We are tier 2 supplier and we supply some forged parts to tier 1 industry. Further they do some additional operations, assembly and dispatching to the OEM. Once there was a complaint from the OEM to our customer stating that there is a crack found in one of the forged parts during testing. He in turn forwarded it to us and asked immediately to come to their works. From there it was decided to go to the end customer for analyze and interim...