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Scanning, faxing, and copying | Forum profile
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Forum profile page for Scanning, faxing, and copying on http://h30434.www3.hp.com.
This report page is the aggregated overview from a single forum: Scanning, faxing, and copying, located on the Message Board at http://h30434.www3.hp.com.
This forum profile page summarizes the general forum statistics such as: Users Activity, Forum Activity, and Top Authors, which are reported in either a table or graph below for a given reporting time period.
Additional forum profile information for "Scanning, faxing, and copying" on the Message Board at http://h30434.www3.hp.com is also shown in the following ways:
1) Latest Active Threads
2) Hot Threads for Last Week
Warning: These statistics are generated using 'best efforts' and can experience delays and reporting errors at times. Please note that such statistics do not constitute a forum's popularity and/or exact posting volumes at any given reporting period.
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Posting activity on Scanning, faxing, and copying:
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Week
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3 Months
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Threads:
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127
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514
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1,166
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Post:
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150
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708
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1,543
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Scanning, faxing, and copying Posting activity graph:
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Top authors during last week:
user's latest post:
Where does scan go - Scanning,...
Published (2009-11-27 02:10:00)
To all who replied to my post........thanks.....but I have returned my HP as I was dissappointed in the HP support situation, I dont suppose they are the only ones but it strikes me that once an item is sold, their job is done and aftercare can be difficult to find. I will now do more reviews before deciding which to buy.
user's latest post:
Officejet 8500 -- scan to PDF...
Published (2009-11-27 21:56:00)
I read elsewhere that the latest update to HP Solution Center (ver. 13.0) may solve this problem. I won't be able to test it on my machine for about a week, but has anyone tried it yet? Is 13 the lucky number?
user's latest post:
Scanjet 4370 question -...
Published (2009-11-24 16:25:00)
So that I understand - you downloaded the software from the Web page on hp.com that is for the 3970 and Vista and it doesn't work? Could you tell me exactly what happens? Does it install? Here's the link I found the software at:...
user's latest post:
J6480 All-in one copy problem -...
Published (2009-11-26 10:27:00)
fyi dude your printer doesnt support a double sided copying feature only for printing two-sided its a big difference because printing is hooking it up with your pc while copying is just purely the standalone printer.only the higher end of printer or the top of the line printer does have that feature like the c309a or the officejet pro 8500 you might as well check those printer out.www.shopping.hp.com search it from that website.
user's latest post:
windows 7 & 7310 - Scanning,...
Published (2009-11-20 20:08:00)
Thanks Raybrett, another snippet of knowledge to paste into my 'HP Scanning for Dummies' log. F106jock
user's latest post:
Changing existing Digital Filing...
Published (2009-11-23 11:39:00)
Solved it. I got started in computers professionally in the early '70's and I'll tell you .... the only thing faster than the emergence of new technology was the emergence of buzz words to describe not only the new technology but the old technology as well. EMBEDDED WEB SERVER!!!!!! I had to dig through HP's support web site to find out I could do what I wanted using an "embedded web server". I...
user's latest post:
Where does scan go - Scanning,...
Published (2009-11-24 03:16:00)
Sorry forgot to ask. Are you using Windows XP, Vista or 7? Any of the above operating systems you would have 'My pictures' folder and 'My scans' would be under that. Thanks Naveen K HP Support Engineering Center Click on yellow KUDOS button to say thanks (Although employed by HP, I'm trying to address the issues with my sole willingness and my employer does not bear any liability for my responses)
user's latest post:
No Scan - C3135 - Windows XP Pro...
Published (2009-11-19 06:23:00)
I was unable to get HP Center to SCAN also running Windows XP Professional with my HP C3135 All in One Scanner. I resolved the issue by running C:\Program Files (x86)\HP\Digital Imaging\bin\hpqscnvw.exe directly. If you are having problems scanning I suggest that you look for a program called something with SCN somewhere in the name of the executable and run it directly to see if that fixes the issue.
user's latest post:
Scanning - Scanning, faxing, and...
Published (2009-11-20 10:27:00)
Adamsrw, What OS are you using? What version of scanning software are you using? Finally, have you tried to use the scanner & camera wizard to see if the same problem occurs. This would help to determine if it is a hardware of a scanning software problem.
user's latest post:
Scanjet G 3010 - Scanning,...
Published (2009-11-22 07:02:00)
I use Windows XP and I don't think I have ever seen the USB plug-in event you mentioned. Walter
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Latest active threads on Scanning, faxing, and copying::
Started 6 months, 1 week ago (2009-05-19 08:45:00)
by SAMassey
I am having the same problem, did you get this resolved? If so, I would love to know what you did.
Started 2 months ago (2009-09-25 18:38:00)
by skyview
I am surprised no one has replied to you - I have been away for a while so did not see your message I have a C309a and noted that scanner connection problems seem to have gone away after updating to software version 13 This is downloadable from the HP driver pages - so see when you start up the solution center if you have version 13 ??? If you don't have the latest version completely...
Started 4 months, 3 weeks ago (2009-07-06 07:19:00)
by Erez
i talked to hp support today and they told me to change the language in the "regional and language options" to English(united states), it was set to Hebrew. after doing this the scan to PDF works in the Xp pro machine and also in the Vista Laptop. really strange, because a month ago it worked when the language in the "regional and language options" was set to Hebrew (on both ...
Started 6 months, 2 weeks ago (2009-05-13 14:36:00)
by youngandhip
I signed up just to respond to you because we are having the same problem here at work. We recently bought an HP Officejet Pro 8500 printer and have had the problem since then. I can help you with the printing of your document, but if you want to fax it, I don't know what to tell you. Our faxes are being received by people and not printing correctly because of the size of the scanned...
Started 4 days, 12 hours ago (2009-11-24 15:57:00)
by HAL9001
I am surprised that anyone still has a ScanJet 5370 That scanner was released in 2000 when Windows 95 and Windows 98 dominated the PC world. This is going to be a bummer of an answer but an answer is better than no answer. The driver software for the 5370 was not updated for Vista nor will it be updated for Win 7. Unfortunately, time marches on and technology goes obsolete. I ...
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Hot threads for last week on Scanning, faxing, and copying::
Started 6 days, 22 hours ago (2009-11-22 05:58:00)
by spyder55
I would love to know too, its not very instinctive is it
Started 6 months, 1 week ago (2009-05-19 08:45:00)
by SAMassey
I am having the same problem, did you get this resolved? If so, I would love to know what you did.
Started 1 month ago (2009-10-26 15:19:00)
by sewsteady55
I'm having the same issues with Officejet 7410, on Windows 7, running from my PC. Even tried saving it directly to Desktop so I could easily find it. But it doesn't save the scan anywhere. There definitely is a bug in the driver download. Help!
Started 4 days, 12 hours ago (2009-11-24 15:43:00)
by HAL9001
Have you tried the following: We have been working very hard on a workaround for this problem. I would like to thank many of my learned colleagues in various parts of the world for helping create this solution. The problem stems from a dll not being upgraded during the Cue 13 install. The correct version of this dll can be found here - filename hpqxmlul.dll ftp://...
Started 4 days, 12 hours ago (2009-11-24 15:47:00)
by HAL9001
Could you explain more about what you see when "it will not work"? Please describe what happens in detail. You double click on Solution Center and... Are there error messages? . See the post about If you want good answers, ask good questions. The more you describe the more likely someone will be able to help you.
Started 2 days, 18 hours ago (2009-11-26 10:17:00)
by smoke8out
first of all i would like to know what operating system are you using?i will give the link on how to download the patch for the l7580 printer.you need to update the firmware of your printer and after updating it you need to download the patch for the communication issue.for example this link its for xp operating system all the patch are here http://h10025.www1.hp.com/ewfrf/wc/...
Started 2 days, 20 hours ago (2009-11-26 07:45:00)
by RuiKim
Hi Lynne, You can try clicking on the browse button when it says "cannot find the file" and look for the file its asking on the Disc that came with your printer. By the way, what file is it looking for?
Started 4 days, 12 hours ago (2009-11-24 15:57:00)
by HAL9001
I am surprised that anyone still has a ScanJet 5370 That scanner was released in 2000 when Windows 95 and Windows 98 dominated the PC world. This is going to be a bummer of an answer but an answer is better than no answer. The driver software for the 5370 was not updated for Vista nor will it be updated for Win 7. Unfortunately, time marches on and technology goes obsolete. I ...
Started 6 months, 2 weeks ago (2009-05-13 14:36:00)
by youngandhip
I signed up just to respond to you because we are having the same problem here at work. We recently bought an HP Officejet Pro 8500 printer and have had the problem since then. I can help you with the printing of your document, but if you want to fax it, I don't know what to tell you. Our faxes are being received by people and not printing correctly because of the size of the scanned...
Started 1 week, 1 day ago (2009-11-20 09:34:00)
by Cilla
Hello, Did you receive a response to this problem. The exact same thing is happening with me. Thanks, Cilla
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